Eth-alworth Austin

Shuttered Ethel Austin store. Photograph by Graham Soult

Shuttered Ethel Austin store

As variety chain Alworths celebrates its first birthday today, the opening of stores in Newark and Maidenhead has now been confirmed for later this month – and both will be in former Ethel Austin premises. 

While a rump of 90 Ethel Austin stores were saved in April, and are gradually being converted to a new ‘Life & Style’ fascia, this is just a fraction of the 300 Ethel Austin shops that existed at the start of the year. Though not given anywhere near the same media attention as Woolworths, when it folded, Ethel Austin’s disappearance from the high street will nonetheless go down in history as one of the major retail collapses of this recession.

Indeed, with most Ethel Austin stores occupying secondary or small-town locations, the chain’s closure has, in many places, compounded the loss of Woolworths a year earlier, with Stockton among the shut-down Ethel Austin sites in the North East.

Former Ethel Austin, Stockton-on-Tees (28 Jun 2010). Photograph by Graham Soult

Former Ethel Austin, Stockton-on-Tees (28 Jun 2010)

If there’s a slight silver lining, it’s that the appearance of 200+ former Ethel Austin units on the market – just as the number of vacant Woolies dwindles – is apparently providing Alworths with a new source of potential store locations. The first, in Alloa, opened in July, and it seems unlikely that Newark and Maidenhead will be the last.

Snapping up Ethel Austin sites will allow Alworths to open up in locations where the old Woolies store is already occupied by somebody else, or even in places where there was never a Woolies in the first place, as well as conveying the important message that the retailer’s more than just a Woolies offshoot. Indeed, I was quite surprised to hear from Alworths that of the 237 members of staff that it employs, only 68 – less than a third – are ex-Woolies.

In the meantime, however, Alworths’ third confirmed opening for November – in Bellshill, North Lanarkshire – sticks to the old formula for the moment by opening up in former Woolworths premises.

Summing up Alworths’ first year, MD Andy Latham told Soult’s Retail View:

“It’s been an extremely busy 12 months. Many people questioned opening a new retail chain during very difficult economic times; however, it has proved to be a good year to launch a variety retailer into market towns.

“Local councils have welcomed us with open arms, as we’ve helped inject new life into many high streets where shops were shutting down. Landlords have been keen to do deals with us in order to fill the mounting number of empty shops, and best of all our customers have been delighted that they can buy music, DVDs, console games, home items, pic ‘n’ mix and children’s toys all in one store, on their local high street again.

“Ultimately, Alworths stores are for children and families and we go out of our way to cater for these markets. If we’re missing anything, we actively encourage our customers to tell us what we should be stocking – we don’t want to stand still and we appreciate that adapting to our customers’ needs is crucial to maintaining our presence on the high street. Over the past year the stores have exceeded our expectations – serving over 1 million customers and selling over 27,778,766 products – and we’re looking forward to trading 17 stores in the run up to Christmas, an extremely important time for us.” 

While Alworths’ long term strategy is to have a chain of 200 stores, there’s no confirmation, as yet, of the speculated about new shop in Lanark. However, the experience of the last year shows that local newspaper stories revealing potential new Alworths stores tend to have some truth in them – so expect an official announcement in the coming weeks…

Graham Soult

Retail consultant, writer, blogger; helping retailers via and Say hello on Twitter at @soult!

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