Big Homeware Strength but Barely Helpful Staff

Graham Soult

Retail consultant, writer, blogger; helping retailers via CannyInsights.com and CannySites.com. Say hello on Twitter at @soult!

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3 Responses

  1. January 14, 2011

    […] BHS store is currently holding a closing down sale, and will shut its doors for good in three weeks’ […]

  2. September 15, 2011

    […] the first new-concept store in Uxbridge featured several Arcadia concessions – as introduced previously in locations such as Middlesbrough – Swindon’s is what John Ryan terms a “monobrand BHS store.” Given […]

  3. May 17, 2012

    […] just unlucky again, but my experience at the checkout in the homewares department was similar to the one I reported on way back in March 2010: this time, the guy at the till insisted on chatting to his colleague all the time he was serving […]

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