Rescued for the fourth time, can Ethel Austin really have a future?

Graham Soult

Retail consultant, writer, blogger; helping retailers via CannyInsights.com and CannySites.com. Say hello on Twitter at @soult!

You may also like...

3 Responses

  1. Lee says:

    Looks like it is all over for good now. The remaining stores have now all closed. It’s been a long 5 years in the making.

  2. hannah says:

    dont know how you can slag the chester-le-street store off we worked as hard as we could with the equipment we were given we mentioned many a times about the shutter and sign etc and were fobbed off each time blame the company not the staff

    • Graham Soult says:

      I certainly wasn’t criticising the staff, Hannah, who you’ll notice I described as “long suffering”! I recognise that problems of the type I described, as I thought I’d made clear, are very much the company’s responsibility, rather than something the store staff can fix.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.