Former Woolworths (now temporary BHS), Swindon (11 Sep 2011)

If you saw my earlier post about the shiny new BHS in Swindon, you might be wondering what happened to the retailer during the 18-month period that its old store was being redeveloped. Well, rather conveniently, there was an empty unit in nearby Regent Street where it was able to open a temporary store: the site of Swindon’s former Woolworths.

At the time of Woolies’ collapse in 2008, the Swindon store (store #38) was one of the longest established in the country. It opened at 23-25 Regent Street on 12 September 1914 – almost 97 years to the day before my visit – and underwent a series of extensions and redevelopments in 1936, 1973, 1980 and 1995.

Old postcard of Woolworths in Swindon, c.1960

Sadly, the rather functional present-day frontage bears no resemblance to the more elegant, cinema-style façade that existed previously – similar to the one still found at Chester-le-Street. However, the attractive turreted Next building (in the middle of both shots, above and below) ensures that there is at least some visual link between the 1960s and present-day views along the street.

A similar view along Regent Street today (11 Sep 2011)

Now that BHS’s new store is open, I’d rather expected to find the former Woolworths store vacated again. However, BHS looks to be hanging on to the space for the moment, badging it as a BHS Furniture Clearance Outlet.

When you visit Swindon, that word – outlet – seems to assail you at every turn, with both positive and negative consequences for the town. In the Swindon Designer Outlet, owned by McArthur Glen, the town has one of the busiest and best outlet shopping centres in the country, housing 120 stores in the Grade II-listed Great Western Railway Works – a truly fantastic series of spaces.

Swindon Designer Outlet (11 Sep 2011)

With outlet stores from big names such as John Lewis, Next and M&S, as well as designer brands like Aquascutum, Hugo Boss and Tommy Hilfiger, there’s little wonder that the centre was packed with shoppers when I visited. Indeed, according to CACI Retail Footprint data, the outlet centre alone generates £160m of annual expenditure – equivalent to Tamworth’s vast Ventura Retail Park.

Swindon Designer Outlet (11 Sep 2011)

However, while bringing shoppers and their spend into Swindon, the Designer Outlet is perhaps just a little too far away from the town centre – a good 10 minutes’ walk – to have much of a positive knock-on effect. On the contrary, there are bound to be some names whose presence at the Designer Outlet rules them out of taking space in the town centre proper.

House of Fraser Outlet, Swindon (11 Sep 2011)

Once in the town centre, the outlet theme continues, somewhat controversially. In 2008, Swindon’s established House of Fraser store was rebadged as a House of Fraser Outlet, featuring end-of-the-line branded stock from other stores in the chain. While better than losing House of Fraser completely, it’s hard to see this as anything other than a retrograde step.

Looking around the store on Sunday, it felt rather like a more upmarket TJ Hughes, with a slight ‘jumble sale’ feel and the sense that it’s no longer really a proper department store. For that, shoppers must go along the street to Debenhams, which itself makes a fairly unglamorous impression from the outside.

Debenhams, Swindon (11 Sep 2011)

Swindon might have a shiny John Lewis at Home on its outskirts, and the country’s most modern BHS in its centre, but I have to confess to being slightly underwhelmed by the town centre – both in terms of its retail offer and the overall quality of the public realm.

Perhaps my expectations were too high? After all, with annual retail expenditure (according to CACI) of £350m, Swindon town centre is barely a third of the size of nearby Bristol or Reading (each £1.2bn), and ranks below both Darlington (£360m) and Middlesbrough (£430m) in the North East. In my previous post, I cited John Ryan’s assertion that the new BHS was “without doubt the best shop in Swindon”, and it’s hard to really argue with that claim.

So, against this mixed backdrop, what might the future hold for Swindon’s former Woolworths site once BHS finally moves on? Usefully, the town’s growth and regeneration company, Forward Swindon, commissioned a ‘Town Centre Healthcheck’ from GVA Grimley in May last year, which reported in November.

Drawing from the FOCUS real estate database, this report found that a relatively small number of retailers (30) had a requirement for space in Swindon, particularly in comparison to other large centres in the south, such as Oxford, Reading and Bristol. Of these, just two – Asda Living and the now-much-reduced TJ Hughes – had a requirement for more than 15,000 sq ft of retail space.

Of course, Swindon’s recent BHS development – and similar retail schemes elsewhere – remind us that if developers build the right quality of space in the right locations, retailers will often find a requirement. As Swindon looks forward, I can’t help thinking that the Woolworths site might need another redevelopment of its own if it’s to have a sustainable and long-term future as prime retail space.

New BHS, Swindon (11 Sep 2011)

While visiting Swindon’s out-of-town John Lewis at Home, I also managed to spent some time exploring the town centre.

The open-air Parade shopping centre has the distinction of hosting one of the UK’s few (as yet) new-concept BHS stores, reviewed by Retail Week’s John Ryan shortly after its June opening, and described by him as “without doubt the best shop in Swindon.” Given the store’s similarity to the new BHS shops that will be opening soon in Hartlepool and Newcastle, I was keen to take a look for myself.

Render of Newcastle's new BHS (prior to latest changes). Image by Dalziel & Pow

As you may recall from my previous blogs, BHS is taking over the prominent former Woolworths unit in Hartlepool’s Middleton Grange Shopping Centre, though the opening has been put back from this autumn to early next year as a result of the unit’s redevelopment taking “longer than expected.”

Meanwhile, in Newcastle, BHS’s planning application to revamp the old Next store was ‘granted conditionally’ last month. The core design is unchanged, though the main logo (now slightly smaller) and building surround (now York stone instead of aluminium) have been tweaked in response to council officers’ criticism of the original proposals.

At this stage there’s no official opening date, but Arcadia’s PR person tells me that an opening early next year is now more likely, rather than the autumn of this year as had been originally planned. Given the scale of building work involved, that’s not terribly surprising, particularly as any new store would ideally want to open well before Christmas rather than in the midst of festive trading.

Former BHS, Swindon (4 Jan 2010). Photograph by Brian Robert Marshall

While the upcoming BHS stores in Hartlepool and Newcastle involve a comprehensive revamp of existing buildings – including, in both cases, a new frontage – Swindon’s is a complete new build, constructed on the site of the previous rather tired BHS store (above). Many older BHS shops, such as the now-closed Newcastle store, feel sprawling and overspaced, and it’s telling that the redevelopment has provided room for a more compact, two-storey BHS (but still with a selling area of 27,000 sq ft) as well as several other new arrivals – Topshop/Topman, USC, and a funky and eyecatching River Island.

New River Island, Swindon (11 Sep 2011)

On the outside, the BHS store’s double-height glazing, bold signage and stone surround all give a real flavour of what we can expect to see on Newcastle’s Northumberland Street. Inside, the joy of the new shop is that it still feels roomy, as well as much brighter and fresher than the BHS stores of old.

New BHS, Swindon (11 Sep 2011)

Crucially, the infusion of natural light and more compact footprint ensure that the store has none of the dark and dreary corners that characterise BHS’s older estate. For example, rather than being hidden away at the back of the store, the BHS Café is now a core part of it, its location at the front of the first floor offering great views over the busy street.

Similarly, the lighting department – always a BHS strength, yet not always showcased to best advantage – sits in the middle of the first floor, providing an immediate wow factor as you step off the escalator. Indeed, throughout the store, it’s remarkable quite how much the modern setting enhances the visual appeal of BHS’s own-label product.

Where the first new-concept store in Uxbridge featured several Arcadia concessions – as introduced previously in locations such as Middlesbrough – Swindon’s is what John Ryan terms a “monobrand BHS store.” Given the existing strong presence of Arcadia’s other brands in Newcastle, I’d expect the Northumberland Street store to have a similar focus on BHS’s own ranges, though its four-floor configuration will create new and interesting opportunities for display and navigation.

Rear of BHS Reading (19 Aug 2011)

The problem, of course, is that shiny new BHS stores reinforce quite how tired many of the older ones are – and with a 183-strong estate, updating all of them fully to the new format will be both costly and time consuming. Reading, for example, has had the new logo applied to its existing street frontages; it’s a slightly clunky juxtaposition, however, and almost makes one long for the storefronts to be given a Swindon- or Newcastle-style full-on makeover.

Front of BHS Reading (19 Aug 2011)

As I’ve observed previously, some BHS stores seem to have had little or no investment in the last twenty years. In Exeter last week, for example, I spotted an unmodernised BHS still featuring the old ‘ribbon’ logo that was replaced in 1995. As if to emphasise the point, the store also featured the signature logo (1995-2010) over one of the entrance doors, and the new capitalised logo (2010-) on its window posters. In a city that has a new Debenhams, a decent House of Fraser, and John Lewis on the way, this really isn’t good enough.

BHS Exeter (6 Sep 2011)

Assuming the new BHS format is a success – and it is said, by the chain’s MD, to be “making a difference” – I suspect that we will see further stores relocating to more suitable premises, as has happened in Newcastle, potentially freeing up larger-footprint sites for other expanding retailers. BHS owner Sir Philip Green offloaded ten stores to Primark at the start of last year, at the same time as opening others, and there is persistent speculation that Primark might acquire more.

Meanwhile, just as BHS has taken advantage of Woolworths’ demise to move into Hartlepool for the first time, I’d be surprised if some of the 51 sites left vacant by TJ Hughes’ collapse don’t end up in BHS’s hands. In Sunderland, for example, the TJ Hughes site in High Street West is more comparable in size to the Swindon BHS than the current small store opposite, while few people would complain if BHS wished to work its magic on the unremittingly ugly TJ Hughes store frontage.

TJ Hughes, Sunderland, prior to closure (7 Sep 2009)

Whatever the exact permutations, I suspect that the next few years will see the BHS estate evolving into something that comprises slightly fewer but much better stores. This is likely to be good for those locations that gain the new investment, good for shoppers, and good for the future of one of Britain’s most long-established yet historically undervalued retail brands.

Thank you to Brian Robert Marshall for the shot of the former BHS in Swindon, which is © Copyright Brian Robert Marshall, and licensed for re-use under this Creative Commons Licence.

CKU window poster (8 Aug 2011)

While the rescue of Newcastle’s TJ Hughes store ensures that the value stretch of Grainger Street retains its retail anchor, work is also progressing well on the more upmarket developments at the street’s Monument end.

In the unit freed up by Kurt Geiger’s move to Eldon Square, the new Calvin Klein Underwear (CKU) store was being stocked when I walked past this morning, suggesting that its opening is imminent. This makes sense, given that the shop’s window poster claims that it will open in ‘August 2011′, but there’s no information as yet on the CKU website’s store locator page.

Calvin Klein Underwear and Urban Outfitters sites, Newcastle (8 Aug 2011)

While CK underwear is ubiquitous in high-end fashion stores such as House of Fraser, John Lewis, Debenhams and Asos, one thing I hadn’t realised is quite how few standalone CKU shops there currently are in the UK. The CKU website’s store locator lists just six dedicated stores in Europe, all in the UK – three in London, and one each in Manchester, Edinburgh and Glasgow – though there’s definitely a recently opened one in Cardiff too. Still, having CKU coming to Newcastle is quite a coup, and reinforces the city’s reputation as one of the country’s top retail locations.

Management positions at Urban Outfitters, Newcastle (17 Aug 2011)

Next door, work to transform the old Green Market and adjacent former Jigsaw unit into the North East’s first branch of Urban Outfitters is also well underway. Management positions at the store are currently being advertised on the Urban Outfitters website, which claims that the shop will be opening “this autumn”. The roles on offer – including managers for Womenswear, Menswear, Women’s Accessories and Housewares – also provide some clues regarding the categories that the store will stock.

Compared to CKU, Urban Outfitters has a slightly more extensive UK store estate so far – 16 stores, according to its website, of which four are in London – but again, it’s a positive sign that Newcastle has secured the retailer ahead of other major centres such as Nottingham, Norwich, Leicester or Reading.

Jaeger, Newcastle (8 Aug 2011)

One thing that remains to be seen, of course, is how far the opening of these and other top fashion stores (such as the recent arrival of Jaeger) marks the beginning of a new higher-end retail cluster in the city.

Market Street, Newcastle, in 2000

We’ve seen it before, a decade ago, when the arrival of fashion stores such as Jigsaw Menswear, Hobbs, Envy and Kookai encouraged the Grainger Town Project to herald Market Street as the ‘Bond Street of the North’. However, the letting of the nearby anchor unit to TJ Hughes – rather than the Harvey Nichols or Selfridges that had been originally hoped – rather undermined that vision. Of the fashion retailers that set up back then in Market Street, none remain today.

However, if a successful Urban Outfitters store can be the “high quality fashion” anchor for Grainger Town that TJ Hughes never has been, Newcastle might yet be able to develop its very own ‘Bond Street’.

Newcastle's TJ Hughes (8 Aug 2011)

There was good news for Newcastle city centre earlier this week, with the announcement that the TJ Hughes store in Grainger Street had been sold, preventing the loss of 76 jobs. However, the collapsed department store chain’s Middlesbrough branch is one of eight that will close down for good by Thursday next week (18 August), leaving a large hole in the town’s Captain Cook Square shopping centre.

The Newcastle store and another in Widnes have been bought by Lewis’s Home Retail, a company owned by The Benross Group – a home and garden wholesaler that is already one of TJ Hughes’ major suppliers. The deal brings the total number of TJ’s sites acquired by Lewis’s to six, following the purchase of stores in Liverpool, Glasgow, Eastbourne and Sheffield – as well as the TJ Hughes brand – at the start of August.

Lewis’s Home Retail acquired the rights to the iconic Lewis’s brand only last month, following the sale of assets owned by the collapsed Vergo Retail chain. However, Benross’ MD Anil Juneja has confirmed that the acquired stores will retain their existing TJ Hughes fascias with a view to building the chain back up again over time.

Lewis’s, meanwhile, is set to be revived separately, starting with a retail park store in Bury. The submitted plans for the ‘Lewis’s Home’ store suggest that while the relaunched chain will focus on homewares rather than a full department store offer, the familiar blue and white Lewis’s logo (below) is poised to make a comeback.

Revived Lewis's Home logo

The sale of the Newcastle TJ Hughes store avoids the headache of a large empty unit in a slightly off-centre pitch within Newcastle city centre. Covering three floors and with a gross area of 91,000 sq ft (8,500 sqm), the unit is one of the city’s largest outside of Eldon Square and Northumberland Street, and its vacancy would most likely have seen the space being divided up.

TJ Hughes has traded from the purpose-built unit since 2002, but the location is associated with two of Newcastle’s most well-loved department store names: Bainbridge (now John Lewis), which expanded across the site from 1838 to 1976 before relocating to Eldon Square; and Binns (House of Fraser), which occupied the site between 1977 and 1995. Most of the site was demolished and redeveloped following Binns’ departure, but apart from not having a frontage to Market Street, today’s TJ Hughes has a broadly similar footprint to its predecessor.

TJ Hughes, Newcastle (13 Aug 2011)

Interestingly, of the six TJ Hughes sites acquired by Lewis’s, three have a House of Fraser connection. As well as Newcastle, the stores in Sheffield and Eastbourne are both ex-House of Fraser sites that TJ Hughes acquired in 1997. The Liverpool site is the original TJ Hughes flagship in London Road; Glasgow’s Trongate store is a former C&A; and the Widnes shop occupies a unit in the modern Green Oaks Shopping Centre.

Former Woolworths (now TJ Hughes), Westfield Derby (23 Dec 2010)

Indeed, over the years TJ Hughes has played an important role in mopping up large-format space that other retailers have left behind. Most recently, it has acquired a number of high-profile former Woolworths sites, including in Belfast, Derby, Hanley, Southend, Walsall and Nuneaton.

Former Woolworths (now TJ Hughes), Nuneaton (24 Aug 2010)

When I visited Nuneaton in August last year, work was underway to transform the town’s former Woolworths into a TJ Hughes; now, after less than ten months of trading, it will be closing this coming Sunday (14 August). In towns like Nuneaton – which already lost its Marks & Spencer store earlier this year – filling the former Woolworths site a second time may not be an easy task.

TJ Hughes, Sunderland (7 Sep 2009)

With six TJ Hughes stores saved, and 30 set to close over the next week, the future of the remaining 21 stores in the estate – including the Sunderland branch – is still in doubt. There’s a possibility that Benross may snap up one or two more, but its purchase of the TJ Hughes brand – ruling out any other retailers trading TJ’s stores under the existing fascia – suggests that there is little chance of more stores being acquired as going concerns.

A more likely scenario is that retailers such as BHS, H&M, Wilkinson, Marks & Spencer, Primark and Debenhams will snap up the best sites once they become vacant. The site in upmarket Lichfield, for example, may appeal to the rapidly expanding Beales or to M&S, which already has a successful Simply Food store in the city.

TJ Hughes, Lichfield (19 Mar 2010)

For both Middlesbrough and Sunderland, however, the challenge will be to find large retailers that aren’t already represented in those locations. Of the two, Middlesbrough is arguably the better unit, anchoring the modern Captain Cook Square shopping centre close to the prime Linthorpe Road thoroughfare; Sunderland’s, in High Street West, is in a fairly central location close to The Bridges shopping centre, but suffers from being an older, less attractive property that hasn’t been much improved since it housed a branch of Littlewoods.

With both Middlesbrough and Sunderland already home to almost all the likely candidates – including BHS, H&M, Debenhams, M&S, TK Maxx, Primark, Wilkinson and Next – it will be interesting to see who else, if anyone, steps up to fill the gaps.

3DReid's proposal for the remodelled Primark/ex-BHS building

Interesting retail things always seem to happen on Tyneside while I’m on holiday! This time, I returned from Slovenia yesterday – hence the lack of recent blog posts – to find that the planning application for Newcastle’s new Primark flagship has been submitted while I’ve been away.

While the news of Primark’s expansion has been known since the adjacent BHS store began closing down in January, the planning application is significant in revealing for the first time the shape, size and appearance of the proposed store.

A more detailed trawl through the application’s 52 accompanying documents will have to wait until I’ve caught up with my post-holiday tasks, but we now know that the store will be huge – with 10,650 sqm (114,636 sq ft) of retail floorspace – and that it will involve a radical remodelling, above, of the property’s frontages to both Northumberland Road and Northumberland Street. The Evening Chronicle’s coverage of the story suggests that 200 new part-time jobs will be created as a result of the expansion.

...and how it looked before (7 Mar 2010)

Judging by the comments at SkyscraperCity, reaction to 3DReid’s radical redesign seems mixed, with some forum members – not entirely unjustly – likening the new look to that of an east European department store. To be fair, the slightly grainy quality of the renders makes it difficult to draw firm conclusions, but there’s little doubt in my mind that almost anything would be an improvement on what’s currently there. The introduction of much more glazing and what looks like an elaborate lighting scheme are particularly welcome in enlivening what has, to date, always been a blank and unforgiving façade.

How the new BHS will look. Image by Dalziel & Pow

With Primark’s proposals coming hot on the heels of BHS’s plans for an equally radical reworking of the adjacent former Next store, above, 2011 is certainly shaping up to be a significant year for Newcastle city centre retail. Readers, journalists and visitors to Newcastle often ask me to summarise what’s currently happening in the city centre, so here, by way of reminder, are the key developments that any Newcastle retail watcher should include within their itinerary.

Northumberland Street

Cotswold, Northumberland Street, Newcastle (14 Mar 2011)

• At the top end of Northumberland Street, opposite M&S, preparatory work is underway on Newcastle’s new Primark, expanding the chain’s existing store (in a former C&A unit) into the vacated BHS site.
• Next door, the former Next is being transformed into a four-storey, new-concept BHS. Plans for a bold new frontage are still yet to be approved, but Arcadia Group says that the store is expected to open by the end of the year.
• Further down the street, Clas Ohlson’s twelfth UK store is set to open next month, covering 20,333 sq ft of retail space on the site of the former Collectables store.
• Elsewhere in the street, the new Peacocks, Cotswold Outdoor and Currys/PC World stores – all opened during 2010 – are among those chains’ most impressive high-street shops, and are all worth a visit.

Grainger Town

Hotel Chocolat, Blackett Street, Newcastle (12 Jan 2011)

Around and south of Grey’s Monument, the potential loss of TJ Hughes – currently in closing-down mode – is undoubtedly a worry, but there are plenty of other signs that the area is bouncing back after several years of high vacancy rates:

• Big upcoming arrivals are the three-storey Urban Outfitters on the former Green Market site, and a new Calvin Klein Underwear shop in the former Kurt Geiger next door.
• Meanwhile, the fabulous Hotel Chocolat in Blackett Street, H&M in Grey Street and Jaeger London in Grainger Street are among the recent arrivals that have helped to improve the retail offer in the southern part of the city centre.
• As far as specialist retail is concerned, the Market Street area seems to have established itself as Newcastle’s ‘outdoor retail’ focus, with the long-established Tiso recently joined by Blacks and the well-regarded independent Start Cycles. Over the road, investments in the Grainger Market also seem to be paying off as a wealth of creative independents – such as the delightful foodie store Mmm… – build on the Market’s fresh-food heritage to create a truly modern and inspiring retail experience.

Eldon Square

Eldon Square extension (16 Feb 2010)

The opening of Eldon Square’s St Andrew’s Way extension eighteen months ago is arguably the impetus for all else that’s currently happening in the city centre, both in terms of freeing up space elsewhere and in prompting other retailers to up their game:

• The Debenhams-anchored St Andrew’s Way is universally impressive, with almost all the retailers there having created modern and innovative frontages, store environments or both. All Saints’ double-height window of sewing machines always catches the eye, while Hollister has given Newcastle an instore experience that is completely on-brand, appeals to all the senses (sight, smell, touch…), and is unlike anything else currently in the city.
• Among the units freed up by those retailers now in St Andrew’s Way, the recently opened Next has transformed the old Arcadia space into a store that is unrecognisable – inside and out – from what it used to be. Elsewhere, Kurt Geiger, Foot Locker and Barratts have all created new, eyecatching stores within the older parts of the shopping centre, replacing their older and smaller shops elsewhere.

That’s my snapshot of some of the current and recent interesting happenings in Newcastle city centre, but do feel free, as always, to add your own highlights using the comments form below!

Habitat, Bristol (22 Feb 2011)

It’s hard to dispute that the last couple of weeks has been a torrid time for the UK high street, with a succession of well-known names either announcing bad news or collapsing into administration.

While HMV has a stay of execution for now, other retailers in that section of the alphabet – Habitat, HomeForm, Haldanes and TJ Hughes – have teetered, joined by others such as the clothing chains Jane Norman and Life & Style.

Thorntons, Bishop Auckland (24 Jan 2011)

Comet and Thorntons, meanwhile, look set to follow Mothercare’s recent lead in radically slimming down their UK store estates. When Thorntons becomes the most popular trending topic on Twitter, as it was earlier this week, you really know that the high street’s travails have entered mainstream discussion.

So, what are the key headlines from, arguably, the most intense period of bad retail news since a flurry of retailers – among them Woolworths, Zavvi, Whittard’s and Adams – all collapsed in the final weeks of 2008?

Habitat's Tottenham Court Road flagship - which is staying open (6 Apr 2011)

• The iconic furniture brand Habitat, and three of its central London stores, have been bought by Home Retail Group, owner of Argos and Homebase, for £24.5m. However, the remaining 30 UK stores are in administration and threatened with closure, with 750 jobs at risk. Harrogate, Edinburgh and York are among the locations affected, but there have been no Habitat stores in the North East since the Eldon Square branch in Newcastle closed in the late 1980s.

• HomeForm, the private equity-owned home improvement business that owns brands such as Moben, Kitchens Direct and Dolphin filed for administration on 23 June, putting 160 showrooms and 2,800 jobs in danger. Locations in the North East include Darlington, Gateshead, Middlesbrough, Newcastle and Sunderland.

• TJ Hughes, the Liverpool-based discount department store chain, collapsed into administration on Thursday morning, two days after announcing that it was planning to appoint administrators. The chain has 57 stores, which employ 4,000 people and account for almost 2 million square feet of retail floorspace – slightly more than the entire sales area of Metrocentre. TJ Hughes stores in Newcastle, Sunderland and Middlesbrough are among those at risk.

• Young fashion chain Jane Norman collapsed into administration earlier this week. On Tuesday, it was announced that Edinburgh Woollen Mill had bought 33 of the 94 shops, saving nearly 400 jobs, with a possibility of buying 28 more stores. However, the remaining 33 sites will close – including the branch in Newcastle’s Eldon Square – and the future of Jane Norman’s 82 department store concessions is uncertain.

• Clothing and homewares chain Life & Style – the rebadged Ethel Austin – collapsed into administration for the third time in as many years last month. 22 of the rump business’s 90 stores are already closing, with 274 staff losing their jobs.

• A week ago, Kesa-owned electricals chain Comet reported a 6.8% fall in sales compared to a year before, and annnounced plans to close 17 stores and downsize 9 others.

• On Tuesday, chocolatier Thorntons revealed that it would close up to 180 shops over the next three years, accounting for almost half of its entire company-owned store estate. The additional 227 franchisee-owned stores are not affected.

All these stories are worthy of a discussion in their own right – and will more than likely crop up again in future blog posts – but, looked at as a whole, what do they tell us about the condition of UK retail right now?

TJ Hughes, Sunderland (7 Sep 2009)

Whenever a familar high street name is in danger, it’s easy to wheel out all the usual arguments about the effects of online shopping, supermarkets’ assault into non-food, and the bane of quarterly rent payments or upward-only rent reviews.

Squeezed consumer spending is clearly also a huge issue at present. The sectors that Comet and HomeForm inhsbit – electricals and home improvement – are both among the most challenging places to be right now, as demonstrated by difficult trading at Dixons, Best Buy’s struggle to make an impression in the UK, and the recent collapse of Focus DIY.

Focus, Consett (4 Jun 2011)

Without a doubt, these economic or market factors have all contributed to the recent bad news, but they don’t explain why some retailers are collapsing when plenty of others are, if not exactly thriving, at least weathering the economic storm. The John Lewis Partnership, for example, today published its healthiest weekly sales figures for some time, with the Delia effect at Waitrose and the launch of the John Lewis Clearance pushing up turnover by 12.5% compared to a year ago.

Just as John Lewis can usually be relied upon to deliver good news, it’s very rarely a complete surprise when a particular retailer goes under. Look at this week’s casualties, and you’ll see that most of them share one or more of the same attributes:

• Lack of clarity regarding the brand or proposition
• A perception of being a ‘legacy’ retailer
• Stronger competitors within their sector
• A reputation simply for being cheap, rather than offering value
• Instability and a lack of strategic direction through constant changes in ownership or management.

Habitat fascia, York (17 Jul 2010)

In its heyday in the 1960s and 70s, Habitat, for example, was truly a design and retail innovator. However, squeezed between Ikea at the value end and Heal’s and John Lewis at the top end, Habitat has since struggled to define its niche. Meanwhile, a shrinking store estate over the years – 33 now, from a recent peak of 42 – has reinforced the impression of a business in decline.

Closed-down Habitat, Birmingham (18 Mar 2010)

Jane Norman, too, has seemingly lost sight of the reasons that made it successful in the first place, with my female friends bemoaning what they see as its move downmarket – a dangerous shift, that brings it into more direct competition with bigger, and cheaper, chains such as Primark, Peacocks and New Look.

Those big names in the clothing sector have also caused difficulties for TJ Hughes and Life & Style – raising their fashion credentials in order to offer customers all-round value, and leaving behind those retailers that have sought to compete primarily on price. Add in Life & Style’s record of previous collapses (as Ethel Austin), and the fact that TJ Hughes has had four owners in the last decade, and there’s little wonder that both have become distracted from what needs to be their core focus – being top-notch retailers.

In Thorntons’ case, many of its difficulties seem self-inflicted, throwing away the upmarket cachet of its brand by spreading itself too thinly. Creating a bloated estate of 600 shops would be unwise enough, particularly when quite a lot of them offer uninspring store environments in unglamorous locations. However, letting your product be sold in supermarkets and Wilkinson was always likely to be a disaster – undermining your brand’s reputation for quality while simultaneously removing the need for shoppers to visit your own stores.

What does all this mean, looking forward? Well, those retail businesses that simply aren’t up to scratch in terms of proposition, brand, strategy or customer experience will need to up their game in order to survive. However, there’s no reason why those businesses that are well-run and have a clear reason to exist shouldn’t continue to prosper.

Former Woolworths (now Sports Direct), Stafford (30 Sep 2010)

The more former Woolworths stores I blog about, the more predictable it gets that I’ll be mentioning now-familiar discount names such as B&M Bargains, Home Bargains, Poundland or Sports Direct. 

Previously in Staffordshire, I’ve reported on the new occupants of Tamworth’s old Woolworths stores in the town centre (now Home Bargains) and at Ventura Park, and twice visited the old Woolies in Burton’s Cooper’s Square mall – still empty when I returned last month.  

Old Market Hall, Rugeley (30 Sep 2010)

Back in September I was able to mop up a few more old Woolworths stores in Staffordshire, kicking off with the historic market town of Rugeley. Despite spending my childhood in Tamworth, barely 15 miles away, I’d never paid a proper visit to Rugeley before. Though the dreary bus station barely leaves a good initial impression, Rugeley’s compact town centre is quite pleasant, with more interesting buildings – including the gorgeous old Market Hall – than you might expect. 

Former Woolworths (now Peacocks), Rugeley (30 Sep 2010)

Rugeley’s old Woolworths in Lower Brook Street (store #586) – pictured here in its former guise - is right at the heart of the town centre, and has been occupied by the fashion retailer Peacocks since early last year. 

Up the road, shopping in the county town of Stafford is centred around the attractive, pedestrianised Gaolgate Street, where I was pleased to see a Co-op department store still going strong. 

Co-op department store, Stafford (30 Sep 2010)

Stafford’s Co-op is owned by the Midlands Co-operative Society, which is now the second largest retail Co-op in the country (after the Co-operative Group), and has maintained a significant non-food operation at the same time as other co-ops have closed down all their department stores. 

The Stafford store’s viability is surely helped by its prominent location, a ‘Stafford Department Store’ brand that cannily emphasises its localness (seemingly a Midland’s Co-op trait, as I noted previously that the Coalville store adopts a similar approach), and the absence of any department store competition in the town. 

Though the nearby indoor mall – the Guildhall Shopping Centre – hosts more than 40 shops, I was struck by its curious lack of a major anchor store, the nearest thing being the large but oddly laid-out JJB store on the first floor. I know Debenhams is perhaps becoming too ubiquitous across the UK, but the Guildhall did feel to me like a shopping centre missing a Debenhams. 

Former Woolworths (now Sports Direct), Stafford (30 Sep 2010)

At the other end of the town, the open-air Gaolgate Place shopping precinct is very much based around a discount offer, and this is where Stafford’s former Woolworths (store #320) can be found. Sports Direct is the new occupant, though only on a short lease judging from the seemingly temporary signs stuck over the original Woolworths ones.

Market Place, Cannock (30 Sep 2010)

The nearby town of Cannock was another place that I’d never visited before. Though the part-covered Cannock Shopping Centre lacks character, I liked the busy and appealing Market Place, which had the feel of being the town’s real heart.

Former Woolworths (now Poundland), Cannock (30 Sep 2010)

Facing the Market Place, Cannock’s old Woolies (store #609) is yet another site that has been picked up by Poundland. As in Scarborough, it seems that not everyone was happy about Poundland taking over one of the town’s largest units, though the one million sales registered in the shop’s first three months would seem to tell a different story.

Rear of former Woolworths (now Poundland), Cannock (30 Sep 2010)

I previously mentioned Lichfield when the URL for Newcastle’s Monument Mall shopping centre was erroneously pointing at the site for Lichfield’s Three Spires. I’ve been to Lichfield many times before, and its very attractive city centre – packed with quaint streets and lovely buildings – always makes for an enjoyable visit.

Former Woolworths (now B&M Bargains), Lichfield (30 Sep 2010)

Unfortunately, Lichfield’s old Woolworths store (#376) is not one of the city centre’s most attractive buildings, but the arrival of B&M Bargains in 2009 at least ensured that it wasn’t empty for very long.

Rear of former Woolworths (now B&M Bargains), Lichfield (19 Mar 2010)

The more modern Three Spires shopping centre houses Lichfield’s only department store, TJ Hughes, though the city is set to gain a Debenhams if the delayed Friarsgate development ever gets off the ground. The latest design changes to the £100m scheme – reflecting the “changing market conditions” – are set to go on show to the public later this month, which perhaps bodes well for work finally getting underway before the current expiration of the planning consent in December next year.

In the coming months, any movement on mothballed retailed schemes such as Friarsgate will certainly be an important indicator of whether – and how quickly – the economy and the commercial property market is recovering after its last couple of years in the doldrums.

Former Woolworths, Coalville (24 Aug 2010)

Regular readers of Soult’s Retail View will know that I have something of a penchant for visiting lots of old Woolworths stores in a short time, usually – for better or worse – by bus.

Back in August, I took the opportunity to undertake another such jaunt, bringing in 11 former Woolies sites in Staffordshire, Warwickshire, Leicestershire and Derbyshire.

Of those, four are sites that Woolies occupied, and vacated, way before its collapse into administration. Of the other seven, it’s notable that only one showed no sign of being taken over by another retailer.

Side of former Woolworths, Tamworth (24 Aug 2010)

My journey started in Tamworth, where the old Woolworths store (#508) – now Home Bargains – has featured in this blog several times before. Given that the shop’s frontage was obscured, inevitably, by tatty market stalls, I thought I’d vary things a little by taking a shot of the store from the side.

Looking down College Lane towards George Street, the image shows the corner site where Tamworth’s Woolies began, with the company acquiring the premises of William Facey’s furniture store in 1933. It was only in 1968-70 that the property took the form that we see today, the original store redeveloped along with adjoining properties that Woolworths had acquired.

Former Woolworths, Atherstone (24 Aug 2010)

Next stop was the attractive Warwickshire market town of Atherstone, where the Woolworths store in Long Street closed down many years before the chain’s eventual collapse. The store’s number in the Woolies pecking order (#661) suggests that it opened in 1936, and the design certainly fits with that period. Now occupied by Atherstone Carpets, the building is still completely recognisable as an old Woolies, even if the later addition of a pitched roof has rather unbalanced its architectural quality. Note the building’s similarity, for example, to that of the contemporaneous Alfreton store (#684).

Former Woolworths (now TJ Hughes), Nuneaton (24 Aug 2010)

A few miles down the road, the 24,000 sq ft former Woolies site in Nuneaton (#227) – facing Queens Road but also attached to the Ropewalk Shopping Centre – was in the process of being refurbished by TJ Hughes, ahead of its opening in October.

Original Woolworths (now Superdrug), Nuneaton (24 Aug 2010)

However, the town’s original Woolworths building is a little further down the street, facing the Market Square, and is now occupied by Superdrug. In fact, Nuneaton’s Woolies occupied that site for almost forty years, opening on 31 July 1926 before relocating to the new site on 5 June 1964. Incidentally, the imposing property with the gable next door – currently housing Eastex and Dash – also has some historical significance retail-wise, as the town’s original Boots store.

Former Woolworths (now B&M Bargains) Hinckley (24 Aug 2010)

No jaunt in search of old Woolies is complete without a store that has been taken over by B&M Bargains, and the Leicestershire town of Hinckley was able to oblige in this case. As is usual with the former Woolworths sites that B&M Bargains has taken over, the existing shopfront of the Castle Street store – in the distinctive 1960s Woolies style – has been retained. Though a Woolworths store had occupied that site since 1934 (store #542), the building itself has obviously undergone significant redevelopment over the years.

Former Woolworths, Haymarket, Leicester (24 Aug 2010)

By the time Woolworths collapsed, the chain had already exited Leicester city centre, having sold their Humberstone Gate / Haymarket site (#1141) – opened in 1986 – in 2006. That property, if I’ve identified it correctly, is now occupied in part by Currys and Peacocks.

Original Woolworths location (now Bhs), Leicester (24 Aug 2010)

However, the original Woolworths in Leicester city centre was around the corner in Gallowtree Gate. That store (#49) opened in June 1915, was redeveloped in 1965, and was sold to Bhs in the early 1980s.

Old postcard showing the same store prior to redevelopment

The store in that location has some personal significance, in that my maternal grandmother, Emmie Hunter (née Emmie Harley), worked there for six years from 1933 (aged 18) to 1939, when the store would have looked much as it does in the old postcard above. I understand that she worked as a shop assistant, in various departments, but particularly enjoyed working in the equivalent of today’s entertainment section – the sheet music counter.

Former Woolworths, Coalville (24 Aug 2010)

A few miles from Leicester, Coalville’s Woolies in Belvoir Road (#474) was still empty (and as far as I’m aware remains so), though a sign claimed that the premises were ‘under offer’. Purportedly covering over 24,000 sq ft, the property is evidently much larger than it appears from the frontage, and it will be interesting to see who the new occupant is, if and when they ever arrive. With the nearby Belvoir Shopping Centre apparently set for redevelopment^{[broken link removed]}, it’s always possible that the new tenant could be a relocation from there.

Former Woolworths (now Costa), Ashby-de-la-Zouch (24 Aug 2010)

A few miles away, Ashby-de-la-Zouch is quite like Atherstone in being a highly appealing market town where most of its shops are strung out along one long street. Unlike Atherstone, however, Ashby managed to hang on to its Woolies (#624) – opened in what looks like an existing building, in Market Street, in 1935 – until the end.

As old Woolworths premises go, Ashby’s is quite unusual in being taken over not by another retailer but by Costa, the coffee shop chain, which opened there earlier this year. Covering just 2,000 sq ft, however, the small size of the ground floor sales area rather limits the options.

Former Woolworths (now Alworths), Swadlincote (24 Aug 2010)

Over the border into Derbyshire, Swadlincote offered a sense of déjà vu with its prominent ‘Tamworth Co-op’ branded store. Further along the High Street, however, the old Woolies (#567) was being fitted out ready for Alworths to open up on 8 September. Rather like the store in Alfreton, the property is a slightly incongruous amalgamation of two separate buildings, the original purpose-built Woolies evidently having been extended at some point into the shop next door.

Former Woolworths (now Alworths), Swadlincote (24 Aug 2010)

As the shot above shows, work was well progressed, with all the shelving in place and me captured for posterity on the already-installed CCTV, but without any Alworths signage as yet. Though it was nearly 6pm by this time, a workman was still on site and told me that stocking and staff training was due to start on 25 August, the day after my visit. 

Swadlincote was intended to my last Woolies stop ahead of catching the train back from Burton upon Trent to Tamworth, having already photographed Burton’s Woolies in Coopers Square the last time I embarked upon a tour of the Midlands.

Rear of former Woolworths, Burton (24 Aug 2010)

As it happens, however, the bus from Swadlincote dropped me off outside the service entrance of the old Burton Woolworths (#147), where I was fascinated to spot a very old ‘Woolworth’ sign – in the singular, rather than the more usual plural. Officially, the retailer referred to itself as Woolworth (or F W Woolworth) for much of its lifetime, with the chain only being branded as Woolworths (in the plural) from the mid 1980s onwards. This means that the sign remaining at Burton probably dates from when the store first opened on that site, in 1982, taking over a unit that had previously been Sainsbury’s.

Just like the archaic WHSmith logo that I happened upon in Redcar, it’s an interesting example of a retailer rebranding but forgetting – or just not bothering – to update the logo ‘round the back’. However, it’s also the kind of unexpected retail detail that makes visits like this one rather fun.

Former Woolworths, Sutton Coldfield (23 Aug 2010)

On Monday – the day that The Local Data Company published new figures on the number of vacant Woolies sites remaining across the UK – I paid a visit to Sutton Coldfield, in the West Midlands, and one of those still-empty shops.

I remember visiting the Sutton Coldfield Woolworths as a child, and it was always a very large store, spread over two floors. Unusually, there were also entrances on two sides: one on The Parade, and another opening onto what used to be known as the Gracechurch Shopping Centre – today’s The Mall Sutton Coldfield, and before that The Mall Gracechurch.

I don’t know which retailer is being lined up to occupy the site, but there were some people inside when I walked by, and possible signs of preparatory works. The Mall Sutton Coldfield’s own floor plan also shows the unit as ‘under offer’^{[broken link removed]}.

The size of the store is perhaps the reason why it’s remained empty until now, given that there are few retailers not already represented in Sutton Coldfield who could use such a large space – Primark or TJ Hughes being obvious contenders.

Though The Local Data Company’s research suggests that 300 of the 807 old Woolies sites are still vacant, such calculations are never an exact science. For one thing, the situation is still changing on a day-to-day basis, as the impending occupation of the Sutton Coldfield Woolies unit demonstrates.

The research also highlights some regional breakdowns, suggesting that in the North East, 55% of former Woolies units have been taken over – in other words, 18 of the 33 stores. By my reckoning, however, the real figure is 23 – a healthier percentage of almost 70%.

The results do vary though, depending on the assessment criteria that are used. If you include those old Woolies stores that have had an occupant but are now empty again – in Middlesbrough (Waremart) and Wallsend (Well Worth It) – the figure increases to 25 out of 33, or 75%.

However, take away the five former Woolies sites where only a proportion of the floorspace has been reoccupied – at Ashington, Consett, Jarrow, Portrack Lane and South Shields – and you do end up with the finding that only 18 of the 33 North East locations have been fully reoccupied.

By whichever measure, I’m inclined to think that The Local Data Company’s figures underestimate the true take-up of old Woolies sites in the North East. Equally, I’m not entirely convinced by the research’s conclusion that 150 Woolworths stores nationwide – or nearly 20% of the entire estate – may never be used for retail again.

It’s true that some of the empty North East sites – like Gateshead, Newcastle, Newton Aycliffe and Peterlee – are poorly maintained buildings in iffy locations that were never likely to be at the top of retailers’ wishlists.

Other locations in the region, however, have found new occupants more readily than might have been expected, while some of the most modern and well-located sites – among them MetroCentre, Middlesbrough and Hartlepool – must surely attract new tenants before long.

Recent lettings to The Range at Portrack Lane and Store Twenty One in Jarrow, as well as Asda’s ongoing plans for the old Byker store, show that retailers’ interest in former Woolies sites hasn’t dried up yet. Perhaps we should therefore wait a little longer before declaring that some old Woolies premises are an entirely lost cause.

UPDATE, 3 September 2010: The Sutton Coldfield Observer has reported today that H&M is taking over most of the former Woolies site, moving from its existing smaller site nearby.

Shot from 1998 'Woolies Winter Wonderland' TV ad

 …That was the theme of Woolworths’ 1998 Christmas TV advertisement [broken link removed], in the heady, Tellytubby days when, as the ad reminds us, everyone wanted a Talking Po.  

This festive season, the incessant snow and ice has certainly made it a Winter Wonderland in the various town centres that I visited. However, 2009 has, of course, been the first Christmas without Woolies on the high street, meaning that shoppers have had to look elsewhere for their Barbies, PlayStations, and whatever the current equivalent to a Talking Po is.  

Trudging through the wintry conditions, I did manage to snap a few more ex-Woolies stores during the last fortnight. Interestingly, unlike my last set of pictures, where most of the former Woolworths sites that I visited had been taken over by other retailers, many of the latest batch remain vacant.

Former Big W (now M&S), Tamworth (24 Dec 2009)

The former Woolies up first is a bit of a cheat, in that it’s not one of the 807 stores that closed down following Woolworths’ collapse into administration last year, but is one that had already shut – and been taken over – shortly prior to that.  

The former out-of-town Big W at Tamworth’s Ventura Park is certainly one of the more shortlived Woolies stores (having opened, I think, in summer 2001), as well as one of the larger stores to open in recent years (90,000 sq ft). The shop lasted only until late 2004 in its original form, when it was split into two: Woolies kept the left-hand half (rebranding it from Big W to Woolworths), while the right-hand half was subsequently taken over by Marks & Spencer, which opened its own store there in November 2005.  

However, even the shrunken Woolies failed to last very long. In April 2008, Woolworths closed its store at Ventura Park all together, M&S having made an offer to take over the remainder of the building. The revamped and extended Marks & Spencer opened in December 2008, and certainly seemed to be pretty busy when I visited over Christmas. Given what happened to the Woolworths chain just a few months after the closure of the Ventura Park store, it’s probably no bad thing for Tamworth that M&S had taken over the site already. (Tamworth’s separate town centre store – closed on 2 January 2009, and now Home Bargains – has already been featured in a previous blog post.)

Former Woolworths, Burton upon Trent (23 Dec 2009)

Over in nearby Burton upon Trent, in contrast, the former Woolies in the Coopers Square shopping centre is yet to find a new occupant. However, it’s hard to imagine the unit being empty for too long, given that the centre has several strong anchors (Bhs, M&S, Primark, New Look), a modern and appealing environment, and very few other empty shops.

Former Woolworths (now TJ Hughes), Westfield, Derby (23 Dec 2009)

Down the road in Derby, the large former Woolworths in the Westfield shopping centre (the extended and renamed former Eagle Centre) has been taken over by TJ Hughes, and has reportedly been trading well since its opening in September. Woolworths had occupied the site back in the Eagle Centre days, but this photograph shows the extent of the changes made to the store’s London Road frontage as part of the Westfield revamp.

Former Woolworths, Alfreton (23 Dec 2009)

Still in Derbyshire, the old Woolies in Alfreton High Street is another of those that remains vacant. It’s quite an interesting store in that it’s a rather awkward amalgamation of a traditional-looking Woolworths building (the portion on the right) with part of the adjacent block to the left. Presumably at some point Woolies must have expanded from its original building into the premises next door?

As you know, I’m generally sceptical about the merits of dividing up large former Woolworths units; in Alfreton, however, I can’t help thinking that it would really enhance the streetscape to split this property back into two separate shops – or at least to install a new shopfront that is more sympathetic to the contrasting heights and styles of the two buildings. 

Former Woolworths (now Amber Value), Ripley (23 Dec 2009)

Down the road in Church Street in Ripley, Derbyshire, the inclusion of the property above in this blog is again something of a cheat, given that it has not been a Woolworths store for many years. There’s a personal story behind this store though, in that my grandparents (and much of my family) lived in Ripley during my childhood, and I can well remember visiting Ripley’s Woolies with my gran and parents.

When the store shut (in January 1990, I believe), I can still recall my gran grumbling about the then state of Ripley’s town centre, recognising the symbolic importance – and the humiliation, almost – of the town losing its Woolworths. Twenty years on, however, you might argue that Ripley has had the last laugh. When Woolworths closed, the long-established Amber Value store – then occupying the narrow, two-bay property that you see in the middle of the picture above – extended into the much larger Woolworths premises next door (the left-hand building in the photo), increasing its floor area several times over as a result.

Since then, Amber Value has continued to trade successfully from the site, offering an eclectic but highly useful range of household items, such as homewares, gardening products, stationery and toiletries. Today, the store is rightly valued by local people as a place to buy items that are not readily available elsewhere in the town centre – everything, you might argue, that Woolworths used to be.

Former Woolworths (now Lighthouse charity shop), Heanor (23 Dec 2009)

Back to the more recent Woolies closures, and in nearby Heanor the old Woolworths store is occupied by a Lighthouse charity shop, though only on a short-term basis judging by the continued presence of a ‘To Let’ sign. I wasn’t familiar with this enterprise prior to my visit, but I understand that Lighthouse is a growing chain of charity shops across Derbyshire operated by Valley CIDS, a Christian charity “that is committed to building and strengthening community in and around Derbyshire”, and which works “to support children and families through outreach work in schools and the wider community”.

As has happened in Burnley – where the YMCA has turned the 16,000 sqft former Woolworths into the largest charity superstore in the country – there are inevitably questions about how effective a charity shop can be in enhancing the fortunes of a town centre, particularly in the aftermath of an important Woolworths store being lost. As a shorter-term measure, however, using such units to promote beneficial charity work is surely preferable to the properties lying empty.

Former Woolworths, Dumfries (29 Dec 2009)

The two remaining former Woolies featured here are indeed both stores that have yet to find a new occupant. The first, in Dumfries, was reported back in September as being ‘under offer’, though there was no evidence of anything happening – and a ‘To Let’ sign still in place – when I visited last week.

Former Woolworths, Dumfries (29 Dec 2009)

Fittingly, given the Winter Wonderland theme with which we started, the final Woolies for now is the one in Chester-le-Street, photographed – during a snow shower – just yesterday. Unfortunately for Chester-le-Street town centre, the still vacant Woolworths premises in Front Street are directly opposite those of the former Co-op department store, which closed down in 2007 and is only partly reoccupied (by Peacocks, since April 2009).

Former Woolworths, Chester-le-Street (2 Jan 2010)

Throughout these changes, it’s refreshing to see Chester-le-Street Heritage Group doing its bit to both promote and document the town’s retail history, including setting up a display of old photographs of the Woolworths store during its final days. The former Woolworths store is certainly an attractive building in a very central location within Chester-le-Street, so I’d be surprised if the Heritage Group didn’t have some good news to report upon and document during 2010.

Closing down sale at Woolworths

There have been a few more announcements of new occupants for old Woolworths stores over the last couple of weeks:

• Alnwick: M&Co - full story
• Crouch End: Waitrose – full story^{[broken link removed]}
• Cupar: Pound-Mart (Glasgow-based discount retailer – you can see a photograph of their flagship store here) – full story
• Derby: TJ Hughes – full story
• Kenilworth: WHSmith – full story
• Spalding: The 90p Store (not to be confused with 99p Stores or Poundland…) – full story
• Walsall: TJ Hughes – full story
• Wood Green: New Look – full story.

Meanwhile, the Waltham Forest Guardian wins the prize for biggest Woolworths-related non-story of the week – “Loughton High Road branch of Woolworths not bought by Argos”. That’s good to know…

What’s opened (or opening) up in your local Woolies? Or is the store still empty? Post a comment below and let us know.