La Senza closing down in Newcastle (2 Jan 2012)

Since this is my first post of 2012, I must begin by wishing all Soult’s Retail View readers a very Happy New Year! Thank you to everyone who has commented, emailed, tweeted or visited during 2011, and I hope you will find many more posts to spark your interest during 2012.

As we enter 2012, the retail picture for the centre of Newcastle looks like repeating the trends of the last couple of years: various high-profile casualties amid one of the most challenging economic environments modern retailers have seen, countered by some exciting new arrivals and major retail schemes.

So, in the year ahead, what are some of the most significant things to look out for in Newcastle’s prime shopping locations?

Northumberland Street

Northumberland Street, Newcastle, with new BHS on the left (1 Jan 2012)

As I reported last week, the opening of the new BHS store in Newcastle’s premier retail location of Northumberland Street, expected sometime in the spring, will be one of the city’s major retail events of 2012. Local shoppers who are yet to experience one of the chain’s new-concept stores – such as the shop in Swindon that I visited in September – will be in for a pleasant surprise when the new four-storey store opens its doors in the old Next premises.

Beneath the scaffolding and wrap – which, as I noted previously, is due to come down in March – it’s just possible to see how the old façade has now been completely removed (below), ahead of the new BHS glass frontage being inserted.

BHS site, Northumberland Street (1 Jan 2012)

Next door, work to enable Primark’s expansion into the former BHS unit is also well underway, and, together with the new BHS, seems to be keeping local scaffolding companies busy (below). I understand, however, that we will have to wait until the end of the year for those works – which include another revamped frontage – to be completed.

Site of Primark extension, Newcastle (1 Jan 2012)

Elsewhere in Northumberland Street, the absence of any currently empty units means that new happenings in 2012 are likely to be the result of rebrands, relocations or closures.

In my previous post, I highlighted one major Northumberland Street retailer that’s looking to exit its existing store, ahead of a relocation to smaller premises elsewhere in the city centre. Its situation – being tied into expensive space that is now regarded as significantly overrented – is far from unique; however, with the St Andrew’s Way extension to Eldon Square (and the subsequent shuffling of other retailers, such as Next, BHS and Primark) having mopped up much of the demand for MSUs (major space units) in the city, I understand that finding a replacement occupier is proving a challenge.

As far as rebrands are concerned, Northumberland Street’s Northern Rock branch will no doubt be rebranded as Virgin Money during 2012; though banks tend to fall outside my blogging remit, it’s interesting that Virgin Money is referring to the locations it has acquired as ‘stores’ rather than ‘branches’, seemingly drawing inspiration from the best of retail as it seeks to create a “bright, relaxed, comfortable environment to come and sort out money matters, quickly and easily”.

Locations information on the Virgin Money website (4 Jan 2012)

To complement its ’stores’, there are also set to be Virgin Money Lounges in five cities – Edinburgh, Newcastle, Norwich, Manchester and London – providing a “place where our customers and their guests can relax”; it’s not clear, however, whether Newcastle’s promised Virgin Money Lounge will occupy one of the city’s two existing branch sites or new premises elsewhere. In Manchester, I’m told that the soon-to-open Virgin Money Lounge has taken over entirely new landmark premises, in addition to the established Northern Rock branch nearby, so it will be interesting to see whether the same approach is taken in Newcastle.

La Senza closing down in Newcastle (2 Jan 2012)

On the closure front, La Senza looks set to be Northumberland Street’s first retail casualty of 2012, following the lingerie chain’s announcement that it intends to enter administration. While the firm has blamed “trading conditions in La Senza’s high street locations and the overall macro environment which are having an adverse effect on the company”, such a statement fails to explain why La Senza has failed when many other retailers are successfully weathering the storm.

One suggestion, based on what my female friends have told me, is that La Senza may have fallen into the same trap as the collapsed young fashion chain Jane Norman by undermining its reputation for quality and, by extension, customers’ overall value perception of its products.

Of the retailer’s 146 UK stores, Newcastle is one of 81 locations that have launched ‘closing down’ sales, though there’s always a chance that any potential rescuer might decide to keep the store open after all. However, given its prominent location at the main entrance to Eldon Square, it’s unlikely that the unit would remain empty for long even if La Senza departed.

Blacks, Newcastle (8 Aug 2011)

Elsewhere in the city centre, the fate of several familar stores rests on whether their owners can turn around a sustained period of poor trading. The future of the outdoor retailer Blacks – which has a recently-opened store in Market Street – remains up in the air, while HMV has an uphill struggle to define its place in a changing entertainment market.

HMV’s Newcastle store, for example, is a curious mix of technology products, cold drinks and NUFC merchandise alongside the traditional CDs, DVDs and games; the overall impression is of a store that is cluttered, lacking in personality, and confused about what it’s trying to be.

HMV’s future – if it is to have one – must surely be in showcasing its credentials as a chain that lives, breathes, and is an authority on entertainment, as a way of differentiating itself from its online and supermarket competitors. However, the current presentation of piles of DVDs in a sub-supermarket-quality environment merely demonstrates the scale of the challenge ahead, rather than any sense of passion for the product.

HMV Newcastle (1 Jan 2012)

Time will tell whether my shot of a shuttered HMV on New Year’s Day, above – one of the few days of the year when most shops still close – becomes a more poignant image in the coming months.

Monument Mall

Wallis closing down, Newcastle (1 Jan 2012)

Further down, on the corner of Northumberland Street and Blackett Street, the closure of the Wallis and Evans store in Monument Mall this coming Saturday (7 January) is, hopefully, the harbinger of more positive developments ahead.

Evans closing down, Newcastle (1 Jan 2011)

Hammerson – who bought the shopping centre last April – had its ambitious plans to redevelop Monument Mall approved in November, and the Arcadia brands’ departure is a necessary step in enabling the scheme to proceed. Some high-profile departures under the previous ownership left Monument Mall’s generally small-sized units bereft of occupants, and Hammerson’s plans turn the centre inside out by filling in the mall’s circulation spaces and creating full-depth, street-facing shop and restaurant units.

Monument Mall, Newcastle (26 Oct 2011)

While Arcadia’s decision not to open new Evans and Wallis stores in Newcastle is a little disappointing, the move is in line with Sir Philip Green’s strategy of consolidating his space as leases expire. As the store-closure posters note, Wallis already has concessions in Newcastle’s Fenwick and Debenhams stores, while Evans is represented at both Metrocentre and Team Valley in Gateshead, but not elsewhere in Newcastle. Of the two, I’d therefore wager that Evans is more likely to make a reappearance in Newcastle city centre in due course – perhaps even as part of the aforementioned new BHS store – given its distinctive plus-size positioning and lack of Newcastle presence once the current store closes.

Peacocks, Northumberland Street (25 Jun 2010)

Incidentally, the only impact of the plans on the Peacocks store – which opened in the former Zavvi unit in 2010 – will be to block up its current mall entrances, leaving the main Northumberland Street frontage as the only access. The store will therefore revert to being the self-contained premises that it used to be as Woolworths and Next, in the years before Monument Mall opened in 1990.

So, what of the Monument Mall development itself? My understanding is that the new units are likely to be trading in time for Christmas 2013, and that Hammerson’s focus is on attracting niche retailers that will complement and reinforce the emerging Urban Outfitters-anchored high-end cluster around Grey’s Monument.

With strong demand for the medium-sized units in the new scheme, I understand that the development is expected to be fully let by spring this year. While no names have emerged, Hugo Boss – recently beaten by The North Face to the former Schuh unit opposite – must be a prime candidate, while there are plenty of expanding high-end fashion brands, such as White Stuff and Jack Wills, that are yet to establish a Newcastle presence.

Eldon Square

Northumberland Street entrance to Eldon Square (17 Jun 2010)

The dominance of Eldon Square within Newcastle is, arguably, one of the reasons why the city centre’s smaller shopping malls – whether Monument Mall, Eldon Garden or the earmarked-for-demolition Newgate Shopping Centre – have consistently failed to fly.

With 150 stores, Eldon Square’s vast size leaves it vulnerable to retail collapses, with the existing Barratts, Priceless and Past Times stores all at risk from those chains’ current difficulties. On the other hand, the shopping centre still has an impressive occupancy rate and a successful record of refilling those units that have recently become free.

New Next, Newcastle (10 May 2011)

While I understand that one retailer is mulling an exit, the new Debenhams-anchored St Andrew’s Way remains fully let to date, and almost all the space freed up by relocations to the new mall has been reoccupied by other tenants. Most notably, of course, Next opened a new flagship store in the former Arcadia space in May last year, which I’m told is trading very well.

The major problem area of Eldon Square is the Sidgate and High Friars stretch, running between the new Next and the mall entrance next to Grey’s Monument. Traditionally more value-focused than the rest of Eldon Square, this part of the shopping centre has suffered from its odd configuration and small-sized units, and currently has a relatively high number of voids, including the large two-storey store that New Look vacated when it moved to St Andrew’s Way two years ago.

However, my understanding is that the key former New Look unit will soon be reoccupied by a big-name retailer moving from elsewhere in the centre, whose space, in turn, is set to be occupied by a fashion chain not currently represented in Eldon Square. Ahead of any more radical reconfiguration of Sidgate and High Friars (which is surely likely to be required at some point in the future), the reoccupation of the former New Look site will at least restore some of the footfall that has been lost in the last couple of years.

Summary

So, for all that the media likes to portray 2012 as the year of a “high street bloodbath”, the reality in Newcastle city centre is more complex – and more positive – than the garish headlines suggest.

With both new and existing retailers still making significant commitments to the city centre – and, on the whole, decent demand for any space that becomes free – Newcastle seems well placed to see through the downturn and emerge in good condition on the other side.

New BHS Newcastle site (28 Dec 2011)

Work on the new BHS store in Newcastle has been underway for more than six months, though the lack of any mention of BHS on site meant that anyone passing by would have been none the wiser about what exactly was happening. This always seemed to me like a wasted opportunity given the evident interest among local shoppers – after all, for the best part of a year, searches relating to Newcastle’s new BHS have been one of the biggest drivers of traffic to Soult’s Retail View.

Now, however, signage announcing BHS’s forthcoming arrival in Northumberland Street has finally appeared, though the ‘opens 2012′ message leaves the exact timing rather vague. The banner is also looking rather worse for wear, given that it can only have been in place for a couple of weeks at most.

Site of new Newcastle BHS (29 Nov 2011)

Though the building’s frontage was fully wrapped up when I went past today, the shot above – from a month ago – shows the windows of the ex-Next store already removed ahead of the property’s radical refronting. I’m told that the scaffolding is due to come down in March, which would suggest a store opening sometime in the spring.

Newcastle's Primark extension underway (29 Nov 2011)

With work also progressing well on Primark’s nearby extension into the old BHS – and, I understand, at least one other major Northumberland Street unit being quietly marketed, pending relocation elsewhere in the city centre – 2012 already promises plenty of interest for Newcastle’s retail watchers.

Notice by travelator, former Big W, Loughborough (15 Dec 2011). Photograph by Steve Hack

Loughborough’s former Big W at The Rushes Shopping Centre may have reopened as a Tesco in February last year, but Soult’s Retail View reader Steve Hack recently spotted a fragment of the building’s Woolies past that lives on.

In the car park, a notice by the travelator still informs shoppers that payment can be made at the Pay Station located on the “Upper Level in front of Big W”. The sign conjures up a vaguely amusing image of customers wandering around in vain looking for the aforementioned Big W – after all, even before Woolies went bust in 2008, the Loughborough store (#1254), just like Stockton and others, had long since been rebranded as a plain ‘Woolworths’.

As in other locations, such as Newark, the opening of Loughborough’s edge-of-town Big W in 2002 prompted the closure of the town’s established Woolworths store (#226) at 39-40 Market Place, in premises now occupied by Primark.

While a dwindling number of stores left vacant by the chain’s collapse retain their Woolworths signage, it’s surprising quite how many other – and less obvious - Woolies clues survive, even when the stores have been taken over by other retailers. Needless to say, if you spot any similarly interesting bits of Woolworths history feel free to post a comment below, drop me an email, or send me a tweet!

3DReid's proposal for the remodelled Primark/ex-BHS building

Interesting retail things always seem to happen on Tyneside while I’m on holiday! This time, I returned from Slovenia yesterday – hence the lack of recent blog posts – to find that the planning application for Newcastle’s new Primark flagship has been submitted while I’ve been away.

While the news of Primark’s expansion has been known since the adjacent BHS store began closing down in January, the planning application is significant in revealing for the first time the shape, size and appearance of the proposed store.

A more detailed trawl through the application’s 52 accompanying documents will have to wait until I’ve caught up with my post-holiday tasks, but we now know that the store will be huge – with 10,650 sqm (114,636 sq ft) of retail floorspace – and that it will involve a radical remodelling, above, of the property’s frontages to both Northumberland Road and Northumberland Street. The Evening Chronicle’s coverage of the story suggests that 200 new part-time jobs will be created as a result of the expansion.

...and how it looked before (7 Mar 2010)

Judging by the comments at SkyscraperCity, reaction to 3DReid’s radical redesign seems mixed, with some forum members – not entirely unjustly – likening the new look to that of an east European department store. To be fair, the slightly grainy quality of the renders makes it difficult to draw firm conclusions, but there’s little doubt in my mind that almost anything would be an improvement on what’s currently there. The introduction of much more glazing and what looks like an elaborate lighting scheme are particularly welcome in enlivening what has, to date, always been a blank and unforgiving façade.

How the new BHS will look. Image by Dalziel & Pow

With Primark’s proposals coming hot on the heels of BHS’s plans for an equally radical reworking of the adjacent former Next store, above, 2011 is certainly shaping up to be a significant year for Newcastle city centre retail. Readers, journalists and visitors to Newcastle often ask me to summarise what’s currently happening in the city centre, so here, by way of reminder, are the key developments that any Newcastle retail watcher should include within their itinerary.

Northumberland Street

Cotswold, Northumberland Street, Newcastle (14 Mar 2011)

• At the top end of Northumberland Street, opposite M&S, preparatory work is underway on Newcastle’s new Primark, expanding the chain’s existing store (in a former C&A unit) into the vacated BHS site.
• Next door, the former Next is being transformed into a four-storey, new-concept BHS. Plans for a bold new frontage are still yet to be approved, but Arcadia Group says that the store is expected to open by the end of the year.
• Further down the street, Clas Ohlson’s twelfth UK store is set to open next month, covering 20,333 sq ft of retail space on the site of the former Collectables store.
• Elsewhere in the street, the new Peacocks, Cotswold Outdoor and Currys/PC World stores – all opened during 2010 – are among those chains’ most impressive high-street shops, and are all worth a visit.

Grainger Town

Hotel Chocolat, Blackett Street, Newcastle (12 Jan 2011)

Around and south of Grey’s Monument, the potential loss of TJ Hughes – currently in closing-down mode – is undoubtedly a worry, but there are plenty of other signs that the area is bouncing back after several years of high vacancy rates:

• Big upcoming arrivals are the three-storey Urban Outfitters on the former Green Market site, and a new Calvin Klein Underwear shop in the former Kurt Geiger next door.
• Meanwhile, the fabulous Hotel Chocolat in Blackett Street, H&M in Grey Street and Jaeger London in Grainger Street are among the recent arrivals that have helped to improve the retail offer in the southern part of the city centre.
• As far as specialist retail is concerned, the Market Street area seems to have established itself as Newcastle’s ‘outdoor retail’ focus, with the long-established Tiso recently joined by Blacks and the well-regarded independent Start Cycles. Over the road, investments in the Grainger Market also seem to be paying off as a wealth of creative independents – such as the delightful foodie store Mmm… – build on the Market’s fresh-food heritage to create a truly modern and inspiring retail experience.

Eldon Square

Eldon Square extension (16 Feb 2010)

The opening of Eldon Square’s St Andrew’s Way extension eighteen months ago is arguably the impetus for all else that’s currently happening in the city centre, both in terms of freeing up space elsewhere and in prompting other retailers to up their game:

• The Debenhams-anchored St Andrew’s Way is universally impressive, with almost all the retailers there having created modern and innovative frontages, store environments or both. All Saints’ double-height window of sewing machines always catches the eye, while Hollister has given Newcastle an instore experience that is completely on-brand, appeals to all the senses (sight, smell, touch…), and is unlike anything else currently in the city.
• Among the units freed up by those retailers now in St Andrew’s Way, the recently opened Next has transformed the old Arcadia space into a store that is unrecognisable – inside and out – from what it used to be. Elsewhere, Kurt Geiger, Foot Locker and Barratts have all created new, eyecatching stores within the older parts of the shopping centre, replacing their older and smaller shops elsewhere.

That’s my snapshot of some of the current and recent interesting happenings in Newcastle city centre, but do feel free, as always, to add your own highlights using the comments form below!

Habitat, Bristol (22 Feb 2011)

It’s hard to dispute that the last couple of weeks has been a torrid time for the UK high street, with a succession of well-known names either announcing bad news or collapsing into administration.

While HMV has a stay of execution for now, other retailers in that section of the alphabet – Habitat, HomeForm, Haldanes and TJ Hughes – have teetered, joined by others such as the clothing chains Jane Norman and Life & Style.

Thorntons, Bishop Auckland (24 Jan 2011)

Comet and Thorntons, meanwhile, look set to follow Mothercare’s recent lead in radically slimming down their UK store estates. When Thorntons becomes the most popular trending topic on Twitter, as it was earlier this week, you really know that the high street’s travails have entered mainstream discussion.

So, what are the key headlines from, arguably, the most intense period of bad retail news since a flurry of retailers – among them Woolworths, Zavvi, Whittard’s and Adams – all collapsed in the final weeks of 2008?

Habitat's Tottenham Court Road flagship - which is staying open (6 Apr 2011)

• The iconic furniture brand Habitat, and three of its central London stores, have been bought by Home Retail Group, owner of Argos and Homebase, for £24.5m. However, the remaining 30 UK stores are in administration and threatened with closure, with 750 jobs at risk. Harrogate, Edinburgh and York are among the locations affected, but there have been no Habitat stores in the North East since the Eldon Square branch in Newcastle closed in the late 1980s.

• HomeForm, the private equity-owned home improvement business that owns brands such as Moben, Kitchens Direct and Dolphin filed for administration on 23 June, putting 160 showrooms and 2,800 jobs in danger. Locations in the North East include Darlington, Gateshead, Middlesbrough, Newcastle and Sunderland.

• TJ Hughes, the Liverpool-based discount department store chain, collapsed into administration on Thursday morning, two days after announcing that it was planning to appoint administrators. The chain has 57 stores, which employ 4,000 people and account for almost 2 million square feet of retail floorspace – slightly more than the entire sales area of Metrocentre. TJ Hughes stores in Newcastle, Sunderland and Middlesbrough are among those at risk.

• Young fashion chain Jane Norman collapsed into administration earlier this week. On Tuesday, it was announced that Edinburgh Woollen Mill had bought 33 of the 94 shops, saving nearly 400 jobs, with a possibility of buying 28 more stores. However, the remaining 33 sites will close – including the branch in Newcastle’s Eldon Square – and the future of Jane Norman’s 82 department store concessions is uncertain.

• Clothing and homewares chain Life & Style – the rebadged Ethel Austin – collapsed into administration for the third time in as many years last month. 22 of the rump business’s 90 stores are already closing, with 274 staff losing their jobs.

• A week ago, Kesa-owned electricals chain Comet reported a 6.8% fall in sales compared to a year before, and annnounced plans to close 17 stores and downsize 9 others.

• On Tuesday, chocolatier Thorntons revealed that it would close up to 180 shops over the next three years, accounting for almost half of its entire company-owned store estate. The additional 227 franchisee-owned stores are not affected.

All these stories are worthy of a discussion in their own right – and will more than likely crop up again in future blog posts – but, looked at as a whole, what do they tell us about the condition of UK retail right now?

TJ Hughes, Sunderland (7 Sep 2009)

Whenever a familar high street name is in danger, it’s easy to wheel out all the usual arguments about the effects of online shopping, supermarkets’ assault into non-food, and the bane of quarterly rent payments or upward-only rent reviews.

Squeezed consumer spending is clearly also a huge issue at present. The sectors that Comet and HomeForm inhsbit – electricals and home improvement – are both among the most challenging places to be right now, as demonstrated by difficult trading at Dixons, Best Buy’s struggle to make an impression in the UK, and the recent collapse of Focus DIY.

Focus, Consett (4 Jun 2011)

Without a doubt, these economic or market factors have all contributed to the recent bad news, but they don’t explain why some retailers are collapsing when plenty of others are, if not exactly thriving, at least weathering the economic storm. The John Lewis Partnership, for example, today published its healthiest weekly sales figures for some time, with the Delia effect at Waitrose and the launch of the John Lewis Clearance pushing up turnover by 12.5% compared to a year ago.

Just as John Lewis can usually be relied upon to deliver good news, it’s very rarely a complete surprise when a particular retailer goes under. Look at this week’s casualties, and you’ll see that most of them share one or more of the same attributes:

• Lack of clarity regarding the brand or proposition
• A perception of being a ‘legacy’ retailer
• Stronger competitors within their sector
• A reputation simply for being cheap, rather than offering value
• Instability and a lack of strategic direction through constant changes in ownership or management.

Habitat fascia, York (17 Jul 2010)

In its heyday in the 1960s and 70s, Habitat, for example, was truly a design and retail innovator. However, squeezed between Ikea at the value end and Heal’s and John Lewis at the top end, Habitat has since struggled to define its niche. Meanwhile, a shrinking store estate over the years – 33 now, from a recent peak of 42 – has reinforced the impression of a business in decline.

Closed-down Habitat, Birmingham (18 Mar 2010)

Jane Norman, too, has seemingly lost sight of the reasons that made it successful in the first place, with my female friends bemoaning what they see as its move downmarket – a dangerous shift, that brings it into more direct competition with bigger, and cheaper, chains such as Primark, Peacocks and New Look.

Those big names in the clothing sector have also caused difficulties for TJ Hughes and Life & Style – raising their fashion credentials in order to offer customers all-round value, and leaving behind those retailers that have sought to compete primarily on price. Add in Life & Style’s record of previous collapses (as Ethel Austin), and the fact that TJ Hughes has had four owners in the last decade, and there’s little wonder that both have become distracted from what needs to be their core focus – being top-notch retailers.

In Thorntons’ case, many of its difficulties seem self-inflicted, throwing away the upmarket cachet of its brand by spreading itself too thinly. Creating a bloated estate of 600 shops would be unwise enough, particularly when quite a lot of them offer uninspring store environments in unglamorous locations. However, letting your product be sold in supermarkets and Wilkinson was always likely to be a disaster – undermining your brand’s reputation for quality while simultaneously removing the need for shoppers to visit your own stores.

What does all this mean, looking forward? Well, those retail businesses that simply aren’t up to scratch in terms of proposition, brand, strategy or customer experience will need to up their game in order to survive. However, there’s no reason why those businesses that are well-run and have a clear reason to exist shouldn’t continue to prosper.

How the new BHS will look. Image by Dalziel & Pow

Plans for Northumberland Street’s new BHS store have been submitted to Newcastle City Council, and propose a more radical than expected transformation of the former Next building.

Back in March, a notice posted at the old, closed-down BHS stated that the relocated store would be opening “in the autumn”, giving a fairly short 5-6 month window for the Next site to be redeveloped, once vacated in May. On this basis, I’d assumed that BHS would focus its attention on stripping out and rebuilding the store interior, and that the building’s frontage would see little change beyond a new shopfront and signage.

Next, Northumberland Street, Newcastle (now closed) (14 Mar 2011)

In fact, BHS’s plans envisage an entirely new front elevation, replacing the existing dressed stone façade (above) with one comprising full-height glazing and powder-coated aluminium cladding. I’m told by Arcadia Group, however, that the store is still set to open in the “latter part of this year.”

The drawings also reveal that the BHS shopfloor will span four levels – one more than Next occupied – including menswear in the basement, womenswear on the ground floor, lingerie on the first floor, and the BHS Café on the second floor, while the third floor will be used for storage. Homeware and childrenswear are also expected to feature, though their locations within the store are not clear.

Just like the first new-generation BHS store that was unveiled in Uxbridge a year ago, the Newcastle shop is the work of top London-based design consultancy Dalziel & Pow. Last year, Retail Week described Dalziel & Pow as “the low-profile leader of the UK retail design industry”, responsible for “new formats that set the pace on the high street in the UK.” Coincidentally, the company was also behind the design of Next’s new store in Eldon Square.

The boldness of the proposed design will surely divide opinion, and even I’m not entirely sure how I feel about it. On the one hand, it will be a shame to lose the existing frontage, given that it’s really quite handsome, and – as I noted last year – is the last remnant of the building that used to occupy the full extent of the site currently occupied by the ex-BHS, ex-Next and Primark (below).

Old postcard of ex-BHS prior to rebuilding, Northumberland Street, Newcastle

On the other hand, Northumberland Street’s lack of a coherent architectural style makes it the only location in Newcastle city centre where ‘glass box’ shops really work. Indeed, there is a long history of older properties in the street being given shiny new frontages, such as the present HMV store (a new skin on the old Callers building), and, only last year, the transformation of the Currys/PC World and Cotswold Outdoor property.

Cotswold, Northumberland Street, Newcastle (14 Mar 2011)

Like those redevelopments before it, BHS’s investment will be a powerful – and very visible – indicator of confidence in the future of Newcastle’s premier shopping street.

Former Next, Northumberland Street (6 Jun 2011)

Whichever argument eventually wins me over, the building certainly loses some of its visual appeal now that the shop windows are empty and the Next signage removed (above).

As I’ve remarked several times before, shopfronts and fascias can hide a multitude of sins beneath, and the removal of Next’s signs has revealed the remains of what appears to be two separate fascias. A photograph on the Newcastle Libraries Flickr stream shows the property in 1975 – some years before Next’s arrival – housing a store called Penberthys, but it’s entirely possible that the space accommodated two separate shops at some point in the past.

Former BHS, Newcastle (6 Jun 2011)

Meanwhile, work seems to be progressing at the ex-BHS site a couple of doors away (above), which is set to be occupied by an extended Primark store. No planning application has been submitted yet, however, so I assume that current works are focusing on stripping out the old BHS interior.

Former BHS, Northumberland Street, Newcastle (14 Mar 2011)

In due course, it will be fascinating to see what Primark proposes for the site, given that the frontages of the ex-BHS and current Primark stores (above) will need, somehow, to be unified.

One thing’s for sure – as one of Northumberland Street’s ugliest buildings, there probably isn’t a property in the street that’s more in need of a refronting. Here’s hoping that Dalziel & Pow – or someone else – will be drafted in to work some magic with glass and aluminium.

New Next, Newcastle (10 May 2011)

I had a quick wander around Newcastle city centre today, where the new Next flagship store is gearing up for its opening at 11am this Thursday (12 May).

Barriers around the outside of the building mean that it’s still quite difficult to get a look inside. However, all the new glazing and signage is now in place, meaning that we can finally get a good idea of how the store will look from the street.

New Next, Newcastle (10 May 2011)

It’s never going to be the most beautiful property, but it’s amazing how much better it looks now that much of the drab brickwork has been nibbled away.

New Next, Newcastle (10 May 2011)

New Next, Newcastle (14 Apr 2011)

Still trading as Topshop (30 Jan 2010)

It’s a shame that something can’t now be done about the toytown architecture of the adjacent Sports Direct store, slotted in over Blackett Street in the early 1990s. However, I was pleased to see today that Sports Direct’s escalator from the street level – directly next to the new Next entrance – was back in action.

Escalator to Sports Direct, Newcastle (10 May 2011)

As far as I’m aware, the escalator has been shuttered and out of use for several years, and reinstating it goes some way to enlivening the dark and unpleasant space where the building sails over the road.

Meanwhile, I understand that Next’s existing store on Northumberland Street closed at the end of trading on Saturday (7 May), with staff reportedly “in until 3am working on moving and setting up between the old and new stores.”

Former Next, Northumberland Street, Newcastle (10 May 2011)

Work will presumably start soon on transforming the site into Newcastle’s ‘new concept’ BHS store, ahead of its planned autumn opening. Meanwhile, boards are now up around BHS’s old site two doors along the street, signalling the beginning of work to extend the adjacent Primark store.

Former BHS, Northumberland Street, Newcastle (10 May 2011)

At the other end of the street, builders have also wasted no time in descending upon the old Collectables store, which closed three weeks ago, and is being taken over by the Swedish hardware retailer Clas Ohlson. Clas Ohlson’s latest news updates are still referring to an opening date of August, which on the face of it sounds quite ambitious. However, the plans show that the store’s existing lift and escalator are being retained, meaning that the main task is installing the new shopfit rather than undertaking any major alterations to the building fabric.

Former Collectables, Northumberland Street, Newcastle (10 May 2011)

As I walked by, I also noticed workmen – and rubble – in the space recently vacated by the Green Market, soon to be occupied by Urban Outfitters. Newcastle city centre is certainly going to have a busy – and exciting – few months ahead.

Rear of former Woolworths, MetroCentre (25 Mar 2011)

I was at Metrocentre yesterday, and noted that work seems to be progressing well on Primark’s redevelopment of the former Woolworths unit.

Though Primark’s relocation from its existing ex-Littlewoods unit had been rumoured for the best part of a year, the news was only confirmed in January. The new store is set to occupy 74,500 sq ft – seemingly larger than originally suggested – incorporating the former Woolworths site, some extra adjacent space, and the new 15,000 sq ft rear extension that was granted planning permission last May.

Though there’s nothing new to be seen from the boarded-off mall side, the rear of the store looks like it’s being prepared in readiness for the extension. The old Woolies signage has gone, along with all the brick cladding, exposing the steel frame underneath.

...and a similar view three months ago (14 Dec 2011)

As far as I’m aware, no opening date for the new Primark has been confirmed. Back in November, Capital Shopping Centres’ interim management statement for the period 1 July to 3 November 2010 suggested that the then-unnamed “major value fashion anchor” on the former Woolworths site had “a target opening of July 2011″. However, given the amount of work still to do, this now seems unrealistic.

Primark’s rather rudimentary website is little help either. Though there’s a ‘Future Stores’ link from the homepage, the map that it directs to doesn’t show any future stores at all, while the site’s ‘News Stories’ section hasn’t been updated since October. Primark does have a reputation for hiding its light under a bushel as far as PR and the media is concerned, but it always surprises me that one of the UK’s most talked about retail businesses has such an underwhelming web presence.

Next’s extension and redevelopment of a slightly smaller space in Newcastle’s Eldon Square – set to open next month – has taken the best part of a year, so it wouldn’t surprise me if Primark’s target is to be open in time for Christmas 2011. Something tells me that Tyneside shoppers will flock to the store whenever it opens, regardless of how much – or little – information we’re fed in the meantime.

Northumberland Street, Newcastle (14 Mar 2011)

I took advantage of today’s gorgeous weather, and the fact that I was in town anyway, to capture some shots of Newcastle’s Northumberland Street before the quite significant changes to its retail tenants get underway next month.

I’m always conscious of taking relatively few photos of Northumberland Street, largely due to a combination of obstructions – lots of people, obviously, but also the pedestrianised street’s tendency to be cluttered up with street furniture, market stalls, delivery vehicles and people digging it up. However, given that at least two current retailers on the street will have moved on by the end of next month, it seemed a timely opportunity to head down there with my camera.

Rereading my piece last week about Clas Ohlson coming to Newcastle, I was aware that, in all the excitement, I’d barely reflected at all upon Collectables’ departure to make way for the Swedish retailer.

Collectables in Northumberland Street, Newcastle (14 Mar 2011)

The property housing the store has quite an interesting history – it was Littlewoods for many years, before being subdivided into H&M, Collectables and WHSmith in 1999, all of which have traded there ever since.

Collectables is something of a North East success story, growing from a single barrow at MetroCentre in 1986 to today’s chain of 12 stores from Castleford to Alnwick selling a wide range of glass, china, handbags, jewellery and kitchenware. However, even before Clas Ohlson’s announcement last week – which, I understand, precipitated Collectables’ own announcement later the same day – there were clues that something was afoot with the Newcastle store.

Collectables newspaper ad, 16 February 2011

A month ago, the store was closed for several days ahead of a £1.1m ‘Bad Weather Clearance Sale’, while stock was transfered in from other branches. This did make me wonder about Collectables’ long-term plans for the site.

Visiting the store today, the clearance basically seems to have evolved into a ‘Closing Down’ sale, with posters confirming the shop’s permanent closure due to the ‘end of lease’, but making reference to its planned relocation to an as-yet-unconfirmed “out-of-town-location”.

The shop was packed when I visited today, with the perennially popular instore restaurant doing a roaring trade. I doubt that Clas Ohlson plans to retain it, but there’s no doubt that the restaurant currently does a great job of bringing people into and through the store.

Echoing the information on Collectables’ website, a staff member confirmed to me that the store is set to close by April 19th, giving Clas Ohlson at least three months to undertake its transformation.

I’m curious to see how Clas Ohlson deals with the narrow street frontage and the need to entice people down the escalator into the basement store. You can achieve a lot with some creativity, colour and bold signage, and all those ingredients will be important here.

Cotswold, Northumberland Street, Newcastle (14 Mar 2011)

A little further along the street, one store that has already had to deal with a narrow street frontage is the recently opened Cotswold Outdoor, which occupies the first and second floors – formerly the Hustler Pool Club and Leo’s Restaurant – above the combined Currys and PC World. Though I blogged about the store during its development last summer, I was aware of not having made any comment since it opened back in October.

The store’s entrance and signage certainly makes bold use of the corporate red, while a mock rockface makes a striking impression upon entry. Once up the escalator, the amount of space over the two sales floors is surprising, immediately making Cotswold the flagship outdoor store in Newcastle. When I last visited, I was particularly impressed by the store’s superb range of walking and travel guides, an area in which many outdoor stores disappoint. Overall, the impression that Cotswold’s Newcastle store gives is of a quality retailer that is an authority in its field. I hope it does well, and I’ll certainly check out the store again in advance of my next walking holiday.

Bank, Northumberland Street, Newcastle (14 Mar 2011)

Another new arrival last October that I hadn’t yet captured in its finished state is Bank, the JD-owned young fashion chain, which I previously photographed in July. The clean, modern shopfront and elegant signage is undoubtedly a vast improvement on the Priceless Shoes store that it replaced.

Next, Northumberland Street, Newcastle (14 Mar 2011)

Further along, another store set to join Collectables in leaving the street next month is Newcastle’s current Next, when it moves into the new, 55,000 sq ft premises in Eldon Square that I last wrote about a fortnight ago. This will give BHS the best part of six months to transform the site ahead of the planned opening of its new store in October.

Former BHS, Northumberland Street, Newcastle (14 Mar 2011)

Meanwhile, the old BHS – which closed its doors last month – had all its logos removed not long after closure and looks to be awaiting its incorporation into the existing Primark store next door. A notice in the former BHS window thanks shoppers for their “custom over the years”, and confirms that “we will open again in Newcastle in the autumn and look forward to welcoming you to our new store.”

Notice at former Newcastle BHS (14 Mar 2011)

Again, it will be interesting to see the extent of any changes to the building’s external appearance as Primark merges BHS’s lower-ground and ground floors with its own existing ground and first floors. Primark’s first floor window was a recent insertion, punched into the blank frontage when it took over the premises from C&A in 2000. Though the symmetry works with Primark’s existing entrance and signage, it will start to look odd when one retailer occupies the entire building.

I hadn’t realised that when Primark acquired its 50,000 sq ft Newcastle site 11 years ago, it was, at the time, the retailer’s largest store. It’s a sign of Primark’s incredible success over the last decade that this store is now considered relatively compact, and will almost double in size once the incorporation of the old BHS site is complete.

Overall, it’s certainly proving a busy time for movements on Northumberland Street, despite research by property consultants Cushman & Wakefield last September suggesting that it was still the seventh most expensive retail thoroughfare in the UK in terms of annual rent per square foot. In the current economic and consumer spending climate, it’s got to be a pretty good vote of confidence to have new tenants lined up for the Collectables, Next and BHS units even before those stores have closed.

Closing down sale at BHS Newcastle (14 Jan 2011)

Newcastle’s iconic Northumberland Street is set to see its most dramatic retail shake-up since the departure of C&A and Littlewoods more than a decade ago.

The BHS store is currently holding a closing down sale, and will shut its doors for good in three weeks’ time. The retailer has traded from its present site for decades, apart from a short absence for rebuilding in the early 1970s.

1930s postcard of BHS, Northumberland Street, Newcastle

However, a member of staff told me that BHS will be reopening further along the street in October, taking over the premises that will be vacated by Next when it moves into Eldon Square later this spring. In turn, the staff member revealed that Primark next door is set to expand its existing premises into the space freed up by BHS, doubling the size of its current store.

Current Next - and soon to be BHS - in Northumberland Street, Newcastle (5 Feb 2010)

The news brings to an end speculation about which retailer would move onto the current Next site. Though the premises are smaller than the present BHS, the move means that Newcastle will become one of the first locations to benefit from a modern, new-concept BHS store, as first unveiled at the Chimes shopping centre in Uxbridge in May last year.

Meanwhile, the expansion of the Primark store is further demonstration of the retailer’s continued success both on Tyneside and in the country as a whole, coming just weeks after its plans to open a flagship 60,000 sq ft store at MetroCentre – on the former Woolworths site – were confirmed.

Site of new Next, Newcastle (14 Jan 2011)

Arguably, there’s a slight sense of disappointment that Next’s move isn’t going to see an exciting new retailer moving into Northumberland Street. On the other hand, it can only be a good thing for Newcastle city centre that its BHS, Primark and Next stores will be among the most impressive and up to date in the UK.

Primark fascia

MetroCentre’s empty Woolworths site is poised to get a new occupant, according to the mall’s majority owners, and is set to be trading by the middle of next year.

Capital Shopping Centres’ interim management statement for the period 1 July to 3 November 2010, released last week, reveals that “a major value fashion anchor is close to exchange in the former Woolworths store at MetroCentre, Gateshead, with a target opening of July 2011.”

It continues: “Along with the opening in September [2010] of the first combined TK Maxx/Homesense store [as blogged about here], this would enhance CSC’s anchor store strategy for the centre.”

Former Woolworths at MetroCentre (5 Oct 2009)

The news all but confirms the rumours that Primark is set to relocate from its single-storey Cameron Walk unit – formerly Littlewoods – to the enlarged Woolworths site in Garden Walk. In May, planners approved an application from The MetroCentre Partnership for a 17,405 sq ft extension to the unit, increasing its size, across two floors, to 60,000 sq ft.

This reconfigured unit is similar in size to the upcoming Next store, in the CSC-owned Eldon Square, which the statement also reveals is “on target for a December 2010 handover enabling an Easter 2011 retail opening.”

Assuming that the Primark move is confirmed – and there are few other retailers that would fit the bill of a “major value fashion anchor” – attention will surely turn to who might take over the freed-up Primark site. However, with the expanding Swedish retailer Clas Ohlson already trading or signed up in four of CSC’s 13 shopping centres – and planning to open, in the longer term, up to 200 UK shops – a MetroCentre unit of the right size and configuration could well be on its radar.

Former Woolworths, Sutton Coldfield (23 Aug 2010)

On Monday – the day that The Local Data Company published new figures on the number of vacant Woolies sites remaining across the UK – I paid a visit to Sutton Coldfield, in the West Midlands, and one of those still-empty shops.

I remember visiting the Sutton Coldfield Woolworths as a child, and it was always a very large store, spread over two floors. Unusually, there were also entrances on two sides: one on The Parade, and another opening onto what used to be known as the Gracechurch Shopping Centre – today’s The Mall Sutton Coldfield, and before that The Mall Gracechurch.

I don’t know which retailer is being lined up to occupy the site, but there were some people inside when I walked by, and possible signs of preparatory works. The Mall Sutton Coldfield’s own floor plan also shows the unit as ‘under offer’^{[broken link removed]}.

The size of the store is perhaps the reason why it’s remained empty until now, given that there are few retailers not already represented in Sutton Coldfield who could use such a large space – Primark or TJ Hughes being obvious contenders.

Though The Local Data Company’s research suggests that 300 of the 807 old Woolies sites are still vacant, such calculations are never an exact science. For one thing, the situation is still changing on a day-to-day basis, as the impending occupation of the Sutton Coldfield Woolies unit demonstrates.

The research also highlights some regional breakdowns, suggesting that in the North East, 55% of former Woolies units have been taken over – in other words, 18 of the 33 stores. By my reckoning, however, the real figure is 23 – a healthier percentage of almost 70%.

The results do vary though, depending on the assessment criteria that are used. If you include those old Woolies stores that have had an occupant but are now empty again – in Middlesbrough (Waremart) and Wallsend (Well Worth It) – the figure increases to 25 out of 33, or 75%.

However, take away the five former Woolies sites where only a proportion of the floorspace has been reoccupied – at Ashington, Consett, Jarrow, Portrack Lane and South Shields – and you do end up with the finding that only 18 of the 33 North East locations have been fully reoccupied.

By whichever measure, I’m inclined to think that The Local Data Company’s figures underestimate the true take-up of old Woolies sites in the North East. Equally, I’m not entirely convinced by the research’s conclusion that 150 Woolworths stores nationwide – or nearly 20% of the entire estate – may never be used for retail again.

It’s true that some of the empty North East sites – like Gateshead, Newcastle, Newton Aycliffe and Peterlee – are poorly maintained buildings in iffy locations that were never likely to be at the top of retailers’ wishlists.

Other locations in the region, however, have found new occupants more readily than might have been expected, while some of the most modern and well-located sites – among them MetroCentre, Middlesbrough and Hartlepool – must surely attract new tenants before long.

Recent lettings to The Range at Portrack Lane and Store Twenty One in Jarrow, as well as Asda’s ongoing plans for the old Byker store, show that retailers’ interest in former Woolies sites hasn’t dried up yet. Perhaps we should therefore wait a little longer before declaring that some old Woolies premises are an entirely lost cause.

UPDATE, 3 September 2010: The Sutton Coldfield Observer has reported today that H&M is taking over most of the former Woolies site, moving from its existing smaller site nearby.

Mall plan showing Peacocks (screenshot from 4 Aug 2010)

I was interested to find out a few days ago that the fashion retailer Peacocks will soon be opening a store in my old home town of Tamworth, taking a prime spot within the town centre’s Ankerside mall.

Given that jobs in the store have been being advertised since June, and with the store listed as ‘coming soon’ on Ankerside’s own website, it’s hardly entirely new news. However, it was the first my mother – who still lives in Tamworth – had heard about it when I quizzed her earlier this week.

Ankerside Shopping Centre, Tamworth (22 Dec 2008)

Peacocks opening up in Tamworth may not sound like a revelation, but new investment from a major retailer is really positive news for a town centre that has struggled to compete with the out-of-town Ventura Park complex down the road.

M&S at Ventura Park, Tamworth (24 Dec 2009)

Some retailers – including Currys, Comet, JJB Sports, Mothercare and WHSmith – long ago closed their town centre sites in favour of Ventura Park, while others, like M&S, Next, Blacks and TK Maxx, have chosen to open up on the retail park instead of in the town centre. Even those major names who are represented in the centre of Tamworth often have a Ventura Park store as well, such as Argos, Boots and (soon) New Look.

Home Bargains in Tamworth's former Woolworths (19 Mar 2010)

Part of the problem has been Tamworth town centre’s chronic shortage of large, modern retail units. I’ve always thought, for example, that Peacocks, Primark and Bhs would all do well in Tamworth if only they could find the space. However, the only large unit to have become available in recent years is the old Woolworths in George Street, eventually snapped up by Home Bargains.

Wilkinson store, Tamworth (24 Dec 2009)

Prior to that, the most significant new arrival was Wilkinson, in 1994. Moving back to the town after some years away, Wilko’s also had to be creative in finding space, carving out a new unit for itself in Market Street from a former Berni Inn (The Peel Arms) and the adjoining car park.

Even in the relatively modern Ankerside – opened in 1980 and extended in 1992 – only two of the 60 or so stores are really large units: Boots, which has occupied the same site since the centre opened; and the privately-owned Irish fashion retailer, Dunnes, which took over the site that originally housed Sainsbury’s. Most of the other units are very small by modern standards, keeping Tamworth well provided for with mobile phones and greetings cards, but little else.

To get over this problem, there have been several instances in the past where Ankerside has knocked units together to create larger, more attractive spaces. If I recall correctly, both New Look and Clinton Cards started off in single units, before expanding into the ones next door; similarly, the current Poundland site – previously MK One – was knocked together from two units in the 1990s to accommodate Mothercare.

The deserted Gungate Precinct awaits demolition (19 Mar 2010)

In due course, Henry Boot’s Tamworth Junction scheme, a planned £75m redevelopment of the town centre’s old Gungate Precinct site, should provide Tamworth with room for some large stores; indeed, the same developer’s success in signing up Next, Desire by Debenhams, Bhs and River Island for South Shields’ Waterloo Square scheme surely bodes well. However, it is still likely to be several years before Tamworth Junction reaches fruition.

Henry Boot's Waterloo Square retail scheme in South Shields (24 Jul 2010)

In the meantime, all Ankerside can really do is continue making the most of the space that it’s got, with the three units closest to Ankerside’s top George Street entrance (numbers 4 -7) being combined to form a more viable space for Peacocks.

All three of those shops have had a fairly heavy turnover of tenants over the years, especially recently:

• Unit 4-5 has had a few temporary uses since The Works closed down following the company’s administration in 2008; before that, I can remember it housing Rumbelows, Millets and, when the centre opened, a ladies’ fashion store. [UPDATE, 23 Aug 2010: I believe the fashion store was called Walter Hibbert.]
• Most recently, Unit 6 was briefly Baybeez^{[broken link removed]}, but before that had been Priceless Shoes, Gilesports, and a local bakers whose name escapes me – Graham something, perhaps? [UPDATE, 23 Aug 2010: At some point, the bakers was called Don Miller's Hot Bread Kitchen.]
• Unit 7 has recently housed a couple of short-lived fashion retailers (Gimme 5 and Bells Clothing), after previously being a branch of Select.

The resulting store will, I believe, have a ground-floor sales area of just under 5,000 sq ft, or around half that of the nearby Boots shop – a decent size, but still quite compact by Peacocks’ standards.

Prompted by my news, my mother duly went into town for a recce a couple of days ago, and reported that while there was some banging going on behind the scenes, there was no visible sign yet of the three units being combined, with no hoardings, and no signs proclaiming Peacocks’ impending arrival. This all suggests that it may be October or November before the store opens, assuming that the retailer is keen to be trading in the run-up to Christmas.

Given the revolving door of underwhelming tenants at that end of Ankerside, it’s clearly a very positive step to be welcoming a relatively big-name retailer that is likely to stick around for a while – unless, of course, Peacocks does so well it decides to upgrade to a larger site at Tamworth Junction.

Until then, the increase in footfall from Peacocks will hopefully boost Julian Graves in Unit 3 opposite – one of Tamworth’s most appealing shops (and a great use of what has always been an awkward-shaped unit), but whose premises of less than 1,000 sq ft are quietly being marketed as “to let”, “by way of an assignment of the existing lease.”

Absurdly, the advertisement contains the wording “Confidential Disposal – Staff Unaware”, despite the fact that it’s easy to find on Google (simply by searching for “3 ankerside”) and – just in case you were in any doubt – includes a prominent photo of the current occupant.

Screenshot of letting information for Julian Graves unit (6 Aug 2010)

It seems like a case of people who should know better really needing to understand how the Internet works…

Former Woolworths (now Heron Foods), New Washington (Concord) (17 Jun 2010)

Back in February, I blogged about the former Woolworths store in Sunderland’s Fawcett Street, which closed in 2004 following its acquisition by Primark.

At the time, I noted the curious lack of Woolies stores left on Wearside at the point of the retailer’s 2008 administration, with Houghton-le-Spring (#448) the last one remaining in the Sunderland area. As I’ve dug around more, however, it’s become clear that there are even more old Woolies on Wearside than I thought, with long-closed stores at New Washington (#1014), Seaham and Pennywell (#817), as well as the fairly short-lived Woolco (#2007) at Washington Galleries.

I’m imagining that the former Pennywell store is no more – perhaps demolished as part of the redevelopment of the estate’s shopping centre? – but I’d be curious to know when the store closed, where it was, and any memories of shopping or working there. I’ve got the store number – #817 – from an old edition of The New Bond, which would suggest that it opened in 1953.

Over to New Washington though, and I was alerted to the existence of that store by a photo, from 1959, on the Woolies nostalgia site, 100thBirthday.co.uk, which I found when hunting out information on Washington’s Woolco. According to the site, the New Washington store was a fairly late addition to the Woolies estate, opening as a self-service store in March 1959 in the then-new Arndale Centre. Apparently, however, business suffered once the enormous Washington Galleries Woolco opened down the road in 1970, eventually leading to the store’s closure in 1984.

'Arndale House' signage at Concord's Arndale Centre (17 Jun 2010)

It’s conceivable that the New Washington shop may have survived if it had only hung around a little longer, given that the Woolco estate was itself disposed of shortly afterwards – 100thBirthday.co.uk says 1985, Richard Hawkins 1986 and the Sunderland Echo 1988.^{[broken link removed]} Perhaps someone can advise on when the correct date actually was?

Naturally, I was curious to track down the New Washington Woolies and, indeed, to see whether the building was even still there. The first hurdle was working out where exactly New Washington was, given that it was a name I’d never heard used before. However, a little bit more digging – including references to ‘New Washington Post Office’ – helped me pinpoint the location as what is known today as Concord, close to the busy Concord bus station. Apparently, New Washington – now Concord - was the commercial centre^{[broken link removed]} of Washington new town prior to the building of the Galleries in the 1970s.

Former Woolworths (now Heron Foods), New Washington (Concord) (17 Jun 2010)

Happily, I found that the Arndale Centre is still intact, and that the former Woolworths property is still completely recognisable as the store featured in 100thBirthday.co.uk’s shot from more than fifty years ago. In fact, the whole parade is still rather handsome, with the façade of the former Woolworths unit retaining what looks to be its original green mosaic tiling – quite a delightful architectural feature. It’s just a shame that the first floor windows – open in the 1959 shot – have subsequently been blocked up.

Fittingly, however, the unit is now a Heron Foods, a status shared with quite a number of those Woolies that only closed down eighteen months ago.

Meanwhile, over at Washington Galleries, the main architectural clues to the former status of Woolco – now Asda – are its vast size, and the fact that the interior of the building still has something of the feel of a 1970s structure. At the time, of course, shops of that size – while common today – would still have been few and far between, in the days before Asda Supercentres and Tesco Extras had been thought of. Against this backdrop, it’s easy to imagine how exciting and impressive the enormous Woolco must have seemed when it opened forty years ago.

1970s view of Washington's Woolco

Former Woolco (now Asda) at Washington Galleries (17 June 2010)

Shots of the Washington Woolco seem quite hard to come by, but I’m grateful to Peter for finding the 1970s photograph above in a little book called The Visit of President Carter and Prime Minister Callaghan to Washington New Town, 6th May 1977.

As with the New Washington store, it’s remarkable how similar the building looks now to how it did decades ago – compare the colonnaded entrance, for example. Other than the signage, and the models of cars in the car park, little else has really changed.

While Washington’s two very different Woolies are both long gone, a little bit of retail history is certainly still readable in the buildings that used to house them.

Former Woolworths (now Primark), Sunderland (21 Nov 2009)

In an earlier post, I talked about some of the large, city centre Woolworths stores – such as the branches on Newcastle’s Northumberland Street and Sheffield’s Haymarket – that were closed down in the 1980s as the retailer trimmed its ranges and focused on generally smaller shops.  

However, one flagship Woolies that lasted rather longer than most is the one in Sunderland’s Fawcett Street, which opened in 1923 and only closed in 2004, after the company received an offer for the lease, from Primark, that it reportedly “could not refuse”.^{[broken link removed]}

The closure of that store meant that the only Woolworths left within Sunderland’s boundaries was the one at Houghton-le-Spring, which shut down along with all the others following Woolies’ administration at the end of 2008.

Former Woolworths in Houghton-le-Spring (11 Sep 2009)

Before that, there apparently used to be a Woolworths store, of sorts, at Washington Galleries. This closed in the 1980s, but was a Woolco shop – a Woolworths-owned out-of-town, discount department store and supermarket – rather than a Woolies proper.

While I’m old enough to remember the Woolco name, I can’t recall ever going to one of the stores. From what I can gather, there were only ever 14 UK Woolcos opened – many in New Towns, and including two other North East stores in Killingworth and Thornaby – all of which were sold off to Dee Corporation (Gateway) or Asda by 1988.

I understand that Asda stores still occupy the former Woolco sites at both Washington and Thornaby, while Killingworth’s was eventually demolished and replaced by the Killingworth Shopping Centre. Photos of old UK Woolcos (as opposed to the US chain) seem quite hard to come by – I’d be delighted to post some on this blog if anyone has any that they would care to share!

Next, Northumberland Street, Newcastle (5 Feb 2010)

Following the apparent confirmation of earlier rumours about Next planning to open a new store in Newcastle’s Eldon Square shopping centre next year, it seems timely to take a look at the retailer’s current Northumberland Street premises, shown above.

It’s quite a handsome building when you stand back and look at it – particularly in comparison to the brutish, blank, brown brick facades of the Primark (formerly C&A) and Bhs building next door. Imagine then how things might look if a building in the style of Next’s premises wrapped all the way round the corner into Northumberland Road, in place of the existing Bhs/Primark block… something like the view below, perhaps?

Old postcard of Bhs site, Northumberland Street, Newcastle

Perhaps I should have known already, but before getting a copy of the fascinating new Newcastle Through Time book for Christmas, I hadn’t a clue that today’s Next building is a retained fragment of the building above - the remainder of which was demolished in the early 1970s to make way for more modern premises for the then ‘British Home Stores’ and C&A. I’m none the wiser, however, about which retailer was occupying the Next site at that time, or indeed what the reason was for retaining those three last bays. Perhaps someone out there can shed some light on the matter?

The same view today

One thing I do know is that the story has a neat, if slightly tenuous, link to a building mentioned briefly in one of my first blog posts – Murton House, in Grainger Street. Having housed the Henry A Murton department store from about 1910 until its takeover by the Co-op in 1957, the Co-op made substantial changes to the interior in the 1960s, before moving out of the premises in 1971. Conveniently, C&A was able to take the property over after only a short period of vacancy, occupying the building until 1973 while its regular premises in Northumberland Street were demolished and rebuilt.

Similarly, British Home Stores apparently moved to Pilgrim Street during the redevelopment of the site – again, answers on a postcard if you have any information on where exactly that was.

Existing Topshop, Newcastle

Back in the present, we do now know a little more, courtesy of The Journal, about the proposed new Next store in Eldon Square. It will:

• Reportedly be “one of the largest branches of Next in the country”
• Supposedly replace, rather than supplement, Next’s existing Northumberland Street store (handily freeing up a prominent unit for somebody else – perhaps Zara?)
• Take over a small amount of space occupied by Eldon Leisure in order to create space for a “flagship store”.

The fact that Next will be nibbling into Eldon Leisure seems to reinforce the view that its intended location must be the current Arcadia Group space, presumably incorporating three floors - the street and mall levels (current Topshop), and the floor accessed by escalators from the mall that currently houses Topman (and, if I understand correctly, the adjacent bit of Eldon Leisure).

This space equates to the whole of the brown-brick block shown in the photo above. However, with a reported £8m redevelopment budget, it has to be hoped that something creative can be done to get rid of those blank and lifeless façades – either by building out into the open space between it and the new St Andrew’s Way (the redbrick section to the right of the shot), or by punching some more openings into what is currently there.

Hollister's website, including the '1922' device

I can’t claim to know much about Abercrombie & Fitch’s sister brand, Hollister, and if I did, I suspect it’s somewhere that might be outside of both my price and age brackets. To be fair though, Hollister’s presence in the UK is pretty new – the first store, at Brent Cross, opened only last year – with Meadowhall and the Trafford Centre currently its most northerly outposts.

Despite my limited knowledge of the retailer, I was still quite interested to read the BBC’s article today about what it describes as Hollister’s ‘fictitious’ branding. Essentially, the BBC has ‘uncovered’ that there is no historical foundation for the use of the ’1922′ device on Hollister’s logos and labels, and that the whole ‘story’ behind the business – actually founded in 2000 – is made up.

In reality, the BBC’s article is not quite the scoop that it first appears, given that the Wikipedia article about Hollister has openly referred to the business’s “fictional background story” – downloadable in full from the A&F website – since at least January this year. Given that it’s no secret, it would surely have been better for Hollister’s press people to point this out to the BBC themselves, moulding the story into some positive PR for the brand, rather than giving a silly response – “Due to our policies regarding press, we choose not to provide any comment on your questions” – that simply appears to add substance to the BBC’s implied criticism.

Nevertheless, the debate about whether all this matters is still an interesting one. The question, essentially, is this – does anybody really care about the authenticity of Hollister’s history as long as they like the clothes and can relate to the brand’s “harmony of romance, beauty, adventure and today”?

It’s certainly true that retailers have long created brands that evoke the American dream – after all, with their respective ‘Cedarwood State’, ‘Atlantic Bay’ and ‘Blue Harbour’ sub-brands, even Primark, Bhs and M&S are at it.

I do wonder, however, if founding an entire retailer’s brand on a made-up story is maybe an evocation too far.

Your comments, as always, are welcomed…

Newcastle's Zavvi store in happier times. Photograph by Mankind 2k

When I remarked a couple of weeks ago that Newcastle’s “Monument Mall would surely welcome the arrival of a strong anchor store” following the closure of Zavvi, a potential new branch of Barclays Bank was not exactly what I had envisaged.

Today’s Journal reports that “some members of Newcastle’s commercial property community have expressed dismay at the potential move”, and no wonder – the idea of the prime Northumberland Street site being lost to retail use is a crazy one.

Over the years, The Journal’s commercial property section has repeatedly cited the problem of big-name retailers who want to move to Newcastle not being able to find units of the size and quality that they require. This, indeed, has also been mentioned as the logic behind Eldon Square’s current redevelopment, where two-storey, modern units are being created. Against this backdrop, it certainly seems bizarre to take a 17,000 sq ft, three-storey unit out of the city’s retail equation.

It’s hard too to see how filling one of Monument Mall’s most prominent units with a bank will do very much to invigorate the rest of the mall. One of Zavvi’s strengths was having entrances/exits on all three shopping levels of Monument Mall, as well as to Northumberland Street, helping shoppers permeate throughout. It would seem unlikely, however, that Barclays would wish to keep so many entrances, or indeed even make public use of all three floors.

Even Northumberland Street – though in reasonably fine fettle, anchored as it is by the stalwarts of Fenwick, M&S, Bhs, Primark, Next and H&M – would surely benefit from something different to the banks, phone shops and coffee shops that have mushroomed along its length in recent years.

A separate issue is what would happen to Barclays’ existing city centre branches assuming, as The Journal notes, that any planning application to change the old Zavvi’s use from A1 (retailing) to A2 (financial services) was successful (something that is not guaranteed). While other banks have scaled back their city centre presence in recent years, Barclays still has four branches in relatively close proximity to each other – at the top end of Northumberland Street; on the corner of Percy Street and Gallowgate; in Grainger Street, next to Central Arcade; and the rebranded Woolwich opposite the old Odeon in Pilgrim Street (I don’t think I’ve missed any others). It seems highly unlikely that all of these would be retained in addition to the proposed new branch, but none are really in top-notch retail locations – perhaps part of the rationale for Barclays seeking a more central site.

If this were the case, Barclays’ move would mirror that of HSBC a few years ago, where several Newcastle city centre branches were closed and their operations consolidated into a new Grey Street flagship. The difference, though, is that HSBC’s move didn’t result in the loss of an existing retail site, given that the premises it moved into had previously housed branches of Pizza Hut and TSB.

As always, your thoughts and reactions are welcome. Most obviously, what retail name would you like to see moving into Newcastle’s old Zavvi store? Or, perhaps, are you excited at the prospect of a new shiny branch of Barclays?

Update: That’s neat! Impressed that Google has not only picked up this blog post within an hour of me publishing it, but that it shows up higher in the search results for ‘zavvi barclays newcastle’ than the Journal article that prompted it :)

Thank you to Mankind 2k for the use of his photograph of Newcastle’s old Zavvi store, which is © Copyright Mankind 2k and licensed for re-use under the Creative Commons Attribution 3.0 Unported Licence.

John Lewis Bristol. Photograph by Mattbuck4950

Perhaps it’s a reflection of my status as a retail nerd that one of the first things I usually do on Friday mornings is check out the John Lewis Partnership’s ‘Weekly Figures’.

These weekly stats are strangely compelling in that – probably uniquely for a major UK retailer – John Lewis publishes a store-by-store breakdown for its eponymous department store chain. Hence, as well as finding out today that overall sales in the last week were up an impressive 5.3% on a year ago, we also get to see which stores have been doing particularly well over the last seven days (High Wycombe, up 15.1%), and which ones are looking a bit less healthy (Edinburgh, down 9.1% on a year ago).

Giving a picture of slightly longer-term trends, the comparisons given for the current half-year, rather than just the last week, tend to be more insightful. These remind us just how challenging John Lewis’s trading was between February and April – even after what is now 13 successive weeks of positive figures compared to 2008, Cambridge is still the only physical store to have enjoyed better sales (up 1.5%) over the current 24-week period than it did during the same stretch a year ago.

In contrast, it’s interesting that John Lewis’s worst performing store over the last 24 weeks has been John Lewis Bristol at the out-of-town Mall at Cribbs Causeway, where sales are down a whole 12.5% compared to last year. Bristol, of course, has seen some major retail changes over the past year, the new Cabot Circus development transforming the city centre with its opening of 120 stores – including a relocated House of Fraser and a new Harvey Nichols. One must guess that the new competition from Cabot Circus is, at least to some extent, accounting for John Lewis Bristol’s relatively poor performance.

The fortunes and associated stories of John Lewis Bristol are an interesting illustration of the cyclical nature of retail development. The store’s history goes back to 1980, when it took over the landmark building at Broadmead – adjoining what is now Cabot Circus – that had previously housed Lewis’s Ltd (no relation).

Fast forward to 1994 and John Lewis’s announcement that it was going to vacate that store – in favour of anchoring the shiny new out-of-town Cribbs Causeway mall – inevitably left future prospects for the city centre looking gloomy. After all, losing its John Lewis store is, possibly, any city centre’s worst nightmare.

Since John Lewis moved out in 1998, its old premises have had a rather chequered history. The independent Kingston-based department store chain, Bentalls, had already agreed, in 1995, to take over the building upon John Lewis’s departure – not, in hindsight, one of the better decisions in British retail history. After an expensive refurbishment, Bristol’s Bentalls store only lasted for two years, making an estimated £20m loss in the process – presumably thanks to shoppers flocking to John Lewis at Cribbs Causeway instead.

Though Bentalls managed to dispose of its Bristol store to House of Fraser in 2000, the ill-fated experience left the overall business weakened, paving the way for Newcastle-based Fenwick to snap up the remaining Bentalls stores in 2001 – perhaps something to talk about in more detail in a future blog post.

In its turn, House of Fraser announced in 2005 that it too would be moving out, this time to anchor Cabot Circus, with Primark stepping in to fill the void. With House of Fraser’s new store opening at the end of 2008, the old Lewis’s building will once again come back to life when Primark finally opens the doors next month to its biggest store outside London’s Oxford Street.

Given the property’s status as something of a barometer of Bristol’s changing retail fortunes, it’s a nice touch that the building is going to retain a visual reminder of its fascinating history. Given Primark’s seemingly unstoppable success though, it seems likely that its stay may be a little longer than some of its predecessors.

Thank you to Mattbuck4950 for the use of the photograph of John Lewis Bristol, which is © Copyright Mattbuck4950 and licensed for re-use under the Creative Commons Licence.