Millets store

Today’s retail news has arguably been dominated by Marks and Spencer revealing better than expected results, and Blacks Leisure (owner of Millets, as well as its eponymous chain) announcing plans to shut 89 stores that “have not traded profitably for many years” (in which case, you may wonder why the company has persevered with those branches as long as it has – Woolworths’ demise surely demonstrates the potential for ropey stores to bring the profitable ones crashing down with them).

While established names link M&S and Blacks display mixed fortunes in their quest for future success, one of today’s other (less prominent but no less interesting) retail stories relates to a brand new presence on the high street – GIVe, the latest venture from fashion guru George Davies of Next, George at Asda and Per Una fame.

Following months of anticipation, GIVe’s Regent Street flagship has opened today, with 21 other shops – five standalone stores and 16 department store concessions – following tomorrow. Alongside London, the standalone GIVe stores are in all the top shopping centre locations that you would expect – Bluewater, Cribbs Causeway, Kingston-upon-Thames, Liverpool One, Meadowhall – with Glasgow and Harrogate following soon.

Unusually, the concessions are all located within independent department stores, including all 11 Beales sites – a refreshing change from the usual House of Frasers and Debenhams. This decision, reportedly, is linked to Davies’ wish to offer a free minor alterations service within all his GIVe shops, as well as his desire for a less corporate, more boutiquey feel – hence the sense in tying up with department stores that already provide this type of personal, customer-focused service.

Several observations can be made about the store portfolio. Most obvious, from a North East viewpoint, is the absence as yet of any GIVe stores in our region. Perhaps we shouldn’t worry – after all, there’s no GIVe store to date in Manchester, Leeds or Edinburgh either. However, compared to other major regional shopping centres, such as Bluewater and Cribbs Causeway, I do wonder sometimes about MetroCentre’s ability to attract and retain the top names – take for example the oft-cited departure of Gap and its replacement with Peacocks.

Don’t get me wrong - Peacocks is a great shop – but it’s ubiquity means that it’s not really a special shop. For me, a special shop can still be part of a retail chain, but it needs to be one that has few enough stores to make each one a real destination – shops like the John Lewis’s, Fenwicks, Selfridges, Apple Stores and Lego Stores of this world. Other than the Berghaus flagship, it’s difficult to think of stores in MetroCentre that would fit this definition. Is it a function of the existing retail mix? The fact that the 22-year-old MetroCentre, with the exception of the Red Mall extension, looks rather cheap and dated compared to its newer competitors? Or something else? 

Certainly, Apple Store’s important decision to open up in Newcastle’s Eldon Square extension (blogged about here), alongside a growing roster of big-name fashion retailers, may help give Eldon Square the edge as the most likely location for GIVe’s North East debut. Alternatively, Rutherfords in Morpeth (mentioned here) or Robbs in Hexham would be obvious candidates, were GIVe to go down the concessions route.

Another observation about GIVe’s store portfolio is quite what a coup – and potential boost – this is for Beales, whose recent performance has been patchy to say the least. Assuming that GIVe is a success, Beales is sure to reap some benefit in terms of both footfall and trade. If nothing else, it will help to make its sometimes tired-looking stores more of a retail destination again.

GIVe homepage

 Inevitably, a blog post like this would not be complete without me passing comment on GIVe’s online presence. I’m hardly qualified to comment on the women’s fashions themselves, but the good quality photographs are really effective, and I like how the clothes can be browsed by colour as well as garment type. The ‘style with’ tips – suggesting belts or bags to go with your top – also seem like a canny move. If nothing else, Davies’ ability to launch a high street retail chain and fully operational online store on the same day is pretty impressive. Recognising the synergies between bricks and clicks, the site – unlike others I could mention - also gets brownie points for featuring a list of GIVe store locations, complete with opening times, contact details, and the name of the store manager.

Any obvious website downsides? None especially, other than the predominant black and white look making the GIVe site resemble any number of other fashion retailers’ – House of Fraser or the aforementioned Tucci, to name just two. As always, if you’ve surfed the GIVe website – or indeed visited one of the high street stores – feel free to share your own reactions to the GIVe experience.

Clas Ohlson sign

With so many old Woolworths sites being taken over by familiar high street names and pound shops, it’s nice when the new arrival is something a little more interesting. So I was pleased to read that the Swedish “modern hardware brand” Clas Ohlson is going to be opening up in the former Woolies in Kingston upon Thames, and is also looking to occupy the old Woolworths site in Reading.

If you’ve never heard of Clas Ohlson, you can be forgiven. Established by Mr Clas Ohlson in 1918, the company has grown to over 100 stores across Sweden, Norway and Finland. However, its presence in the UK goes back only to November last year, when it opened its first British store in Croydon’s Whitgift Centre (a unit previously split between Books etc. and a standalone George store), followed by a second, in Manchester’s Arndale Centre, in April.

Clas Ohlson's existing Croydon store

In the middle of a recession, some might say that it’s a brave move for any company to make its first ventures into the UK market – particularly given the fate that has recently befallen other homeware retailers such as ILVA and The Pier. To be fair though, Clas Ohlson’s positioning seems to be more as a funkier, Scandinavian twist on Wilkinson or Robert Dyas, mixed with a Lakeland-rivalling array of useful (or merely baffling) gadgets such as plastic drain cleaners, battery testers, painted Dalecarlian horses, and scrubbing gloves for root vegetables.

Certainly, Clas Ohlson’s product range is eclectic and difficult to pigeonhole, with categories such as art supplies, clocks, fishing equipment, stationery and toys sitting alongside an extensive range of household, garden, DIY and electrical products.

Cannily, Clas Ohlson’s assortment also seems to tapping into the growing trend among credit-crunch-savvy Brits for mending rather than replacing, suggesting that:

“British people are just as interested as us in the Nordic region in fixing various things in their homes. Our broad range of products that solve small, practical problems in everyday life satisfies these interests and needs.”

With only Croydon and Manchester to choose from, I haven’t yet had the opportunity to visit either of Clas Ohlson’s UK shops. However, it looks and sounds very much like the type of store in which I could happily spend some considerable time, with lots of interesting, practical items presented within a store environment that is typically Scandinavian – clean, modern, and with a distinctive and engaging personality.

During the 2009/10 financial year, the company apparently plans to open four to eight stores in the UK, which raises the question of where those additional new stores might be. Might Newcastle be on the target list?

Clas Ohlson is certainly the type of store that would bring some more interest to Newcastle city centre, and with the completion of the Eldon Square extension next spring there will be a fair amount of existing retail space being freed up. Realistically though, the city centre doesn’t have very many units available that are big enough or in the right place.

Eldon Square’s new St Andrew’s Way, anchored by Debenhams and New Look, will offer the quality, modern space that Clas Ohlson would be looking for, but seems fairly full up already - mostly, it must be said, with relocations from the older parts of Eldon Square (more of that, perhaps, in a future post). The premises that New Look will be freeing up (the former WHSmith store in Sidgate) are over two levels and are about the right size, but suffer from being at the gloomiest and seemingly least visited end of Eldon Square. So, no good there.

Elsewhere in the city centre, something must surely happen eventually to the wonderful former Co-op department store building in Newgate Street, particularly now that it has become a prime location directly opposite the entrance to the new Debenhams. With five floors to fill, however, it’s unlikely to suit Clas Ohlson – or any of the other big names currently missing from Newcastle, such as Zara – unless the building gets carved up between several retailers.

The empty Co-op department store in Newcastle

The unit previously occupied by The Pier in the attractive Eldon Garden shopping centre might also be an option. Across two floors, it’s probably just about big enough, and would attract those gadget-hungry shoppers who already visit the nearby Lakeland shop. On the downside, Eldon Garden’s rather peripheral location and seemingly high turnover of stores may not offer the best environment for long term success.

Rather, I would put my money on the ideal location for Clas Ohlson being the old Zavvi store in Monument Mall. As I observed in a blog post just over a year ago, Monument Mall seems to have been struggling of late, with the unfortunate, but unavoidable, loss of Zavvi following on from the departure of Boots, Benetton and JJB Sports.

With so many closures, you can perhaps excuse the floor plan on the Monument Mall website for suggesting that the shopping centre still houses all these shops, along with a ’Virgin Megastore’. (Seriously, though – what on earth is going on when a shopping centre’s official website features a mall guide that is two years out of date? Truly terrible PR.)

Given this backdrop, Monument Mall would surely welcome the arrival of a strong anchor store, while the three-storey Zavvi unit would give Clas Ohlson all the space it needs along with a prominent frontage on Northumberland Street, Newcastle’s prime shopping thoroughfare.

So, Clas Ohlson – how about it?