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Retailers needs a web presence that informs and inspires

Graham Soult August 27, 2009 Department Stores, Online, Technology 1 Comment

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Image by Zoran

Image by Zoran

I was quite chuffed, this morning, to have a short article on web usability published in The Journal. Much of what I wrote is, or at least should be, common sense: essentially, the need to understand what information your customers are looking for, and to give it to them in a way that is clear and engaging. Though the examples I used in the article related to tourism websites, the same principles apply … Continue Reading

From charity shops to factory shops – the latest announcements on old Woolies sites

Graham Soult August 09, 2009 Property, Woolworths 1 Comment

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Iceland continues to pick up more Woolies stores - this one in Hexham was acquired in January

Iceland continues to pick up more Woolies stores - this one in Hexham was acquired in January

It looks like the pace of Woolworths stores finding new occupants may be picking up, with more than twenty new announcements since I … Continue Reading

Vergo Retail – the saviour of unloved Co-op department stores?

Graham Soult July 23, 2009 Brands, Department Stores, Independent Stores, Retail History 8 Comments

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Co-op Department Store, Great Yarmouth, prior to Vergo Retail's takeover. Photograph by Stephen McKay

Co-op Department Store, Great Yarmouth, prior to Vergo Retail's takeover. Photograph by Stephen McKay

In the last couple of weeks, one interesting news story that has been easy to miss is the takeover of the East of England Co-op’s department store business by Vergo … Continue Reading