Soult's Retail View

Soon-to-open Superdry, Durham (16 Nov 2011)

Superdry – the SuperGroup-owned fashion chain of the moment – is gearing up to open its new store in Durham’s Silver Street at 9am this coming Friday (18 November), though the shop was still under wraps when I went past this morning.

By opening in the midst of the Durham Lumiere festival – which runs from 17-20 November, and attracts … Continue Reading

Amar Atelier, Moraira (17 Jun 2011). Photograph courtesy of Amar Atelier

Many of you will have seen my retail column in the Bdaily last week, where I discussed some of the key ingredients that help to make a successful independent retailer. One of those ingredients is the outside of your shop – … Continue Reading

Isabel Macdonald outside her new store

Tamworth’s new John Lewis at Home opened its doors on Wednesday (12 October), eight months after I broke the news of its impending arrival.

The 42,000 sq ft shop at the edge-of-town Ventura Park is John Lewis’s sixth in the ‘at Home’ format, following the opening of stores in Poole, Croydon, Swindon (which I … Continue Reading

Clas Ohlson billboard, Gateshead (8 Aug 2011)

Everything seems to be gearing up nicely for the opening of Newcastle’s Clas Ohlson store, just two weeks today on Wednesday 24 August.

The Northumberland Street store’s hanging signage (below) has now been in place for a week or two, and there seems to be a big … Continue Reading

Welcome to Lake Bled, Slovenia (17 Jul 2011)

Coming from Tyneside, there’s little avoiding either Mike Ashley or his continually expanding Sports Direct chain.

Newcastle city centre has two large Sports Direct stores – a former Lillywhites in Eldon Square, and a former JJB in Monument Mall – while Ashley’s ownership of Newcastle United Football Club ensures that he is … Continue Reading

Clas Ohlson, Leeds (21 Jan 2011)

Things have been pretty quiet on the Clas Ohlson front since the Swedish hardware retailer announced the latest stage of its UK expansion, back in August. Those new stores in Cardiff, Doncaster and Norwich have subsequently opened, just before Christmas, but there’s no news yet on where the next additions to Clas … Continue Reading

New and old logos

Last week’s news that the celebrated Wellworths store, in Dorchester, is being forced to change its name by Shop Direct reignites one of the most interesting threads to emerge from Woolworths’ collapse – the battle for the good bits of Woolies’ legacy.

The gist of this latest development is that Shop Direct – who, you’ll remember, bought the Woolworths brand … Continue Reading

Yet Another Sale

This guest post was written by Simon Barnett. Graham has kindly allowed me to write a few words on the subject of discount retailing. I have experience in this area and regularly contribute to a website about online discount codes.

Reading Graham’s post about his visit to Barnard Castle, I was struck by his observations of the discounting approach that’s been taken by the Edinburgh Woollen Mill chain of stores. Like many retailers, it seems … Continue Reading

BathEmpire.com homepage

This guest post was written by Rob Watson. Graham has allowed me to hijack his blog to throw in my perspective of retail on the Internet. I work for a company called Supplyant which offers marketing and e-commerce services.

I wanted to share a few recent insights from dealing with a client that runs a very successful eBay store.

Our client sells bathrooms products. Showers, shower enclosures, taps, towel radiators, etc. It’s all excellent quality stuff and I’d love to offer you all a discount, but I’m … Continue Reading

Cover of 'The Retail Doctor's Guide to Growing Your Business'

This post is something of a first for Soult’s Retail View – a proper book review! Before I talk about the book - which is the The Retail Doctor’s Guide to Growing Your Business, by Bob Phibbs – it’s worth just mentioning how I got to hear about this new title in … Continue Reading

Screenshot of holding page (15 Feb 2010)

Google ‘Vergo Retail’, and the likelihood is that you’ll currently find Soult’s Retail View among the top few search results. Indeed, since this blog launched in July, five of the top ten searches that people have used to find the site have related to the Liverpool-based department store operator, with … Continue Reading

Shop Direct's Woolworths.co.uk

Just a quick post this evening, but I wanted to flag up a well-written and interesting article by Kiran Stacey in yesterday’s Financial Times, entitled “The fight to be Woolworths’ heir”.

The piece covers some of the same themes as my own blog posts about Wellworths, Alworths and … Continue Reading

Monument Mall... in Lichfield

It’s always fun to find links between my current home of Tyneside and my previous one of Staffordshire – Tamworth playing Gateshead in the Blue Square Premier, for example – but the latest link is the most bizarre yet.

You may remember that, back in August, I remarked upon the outdated website for Newcastle’s Monument Mall shopping centre, … Continue Reading

Millets store

Today’s retail news has arguably been dominated by Marks and Spencer revealing better than expected results, and Blacks Leisure (owner of Millets, as well as its eponymous chain) announcing plans to shut 89 stores that “have not traded profitably for many years” (in which case, you may wonder why the company has persevered with those branches as long as it has – Woolworths’ demise surely … Continue Reading

Wandering along Newcastle’s Grainger Street yesterday afternoon, I was quite surprised to see that the old Tucci fashion store – which closed down probably several months ago – is now trading again in its former premises.

Reopened Tucci store in Newcastle

Whatever the rationale for the change of heart (and there’s some discussion/speculation about that here), it’s clearly a positive move in that it brings one … Continue Reading

Image by Zoran

I was quite chuffed, this morning, to have a short article on web usability published in The Journal. Much of what I wrote is, or at least should be, common sense: essentially, the need to understand what information your customers are looking for, and to give it to them in a way that is clear and engaging. Though the examples I used in the article related to tourism websites, the same principles apply … Continue Reading

Wellworths store in Dorchester. Photograph by Nigel Mykura

I was interested to read on This is Money a few days ago that Claire Robertson of Wellworths fame is apparently in talks with “unnamed venture capitalists” (are they ever not unnamed?) over funding for expansion. The article claims that the Dorchester-based enterprise is hoping to open up three more former … Continue Reading

B&Q store. Photograph by David Wright

I was interested to read Retail Week’s comment piece today on the introduction of self-serve checkouts to B&Q, and to note the author’s scepticism over whether such a system really works in the context of a DIY store.

As I commented on the article, self-service checkouts were also in place at B&Q Scotswood (in Newcastle) when I shopped there a week ago. Having never … Continue Reading