Former Woolworths, Princes Street, Edinburgh (29 Jan 2012)

Earlier on I wrote about Edinburgh’s first Woolworths – in Leith – which opened in January 1925, but it was over a year later before Edinburgh city centre gained its own flagship store (#213) at 10-14 Princes Street.

As immortalised in the c1930s postcard below, the store occupied a prime spot on the corner of Princes Street and Waterloo Place, directly opposite the notoriously bracing Waverley Steps. It seems fitting that I should visit Edinburgh the day before the revamped Waverley Steps opened to the public: a project that should make the ‘getting the wind up’ postcard scene a thing of the past.

'Getting the wind up Waverley Steps' postcard, c1930s

The Woolies history site at 100thbirthday.co.uk portrays the Princes Street Woolworths as not just a flagship for Edinburgh but for the whole of Scotland. Happily, the store’s prominent location and status means that it shows up in plenty of old photographs, such as the examples below (click to enlarge).

Undated (early 1900s) postcard view of Woolworths, Princes Street, Edinburgh

1930s postcard view of Woolworths, Princes Street, Edinburgh

In typical Woolies fashion, the store enjoyed a succession of extensions and modernisations over the years, including taking over the site of the Palace Cinema, further along Princes Street (and pictured here), in 1956. The cinema was demolished and a four-bay extension built in identical style to the existing nine-bay Woolworths frontage to Princes Street. You can see the difference very clearly by comparing this shot, on the ScotlandsPlaces website (styled with no apostrophe – sorry!), with my present-day shot from the identical spot.

Former Woolworths, Princes Street, Edinburgh (29 Jan 2012)

As was the typical fate of Woolworths’ biggest shops, however, the Princes Street store was promptly disposed of following Kingfisher’s 1982 takeover of F W Woolworth’s UK operations, closing its doors on 24 March 1984.

Unusually, though, the store’s closure left Edinburgh without a centrally located Woolworths store at all, unlike other large cities in the 1980s – such as Leeds, Sheffield and Newcastle – where a smaller store remained open even after the flagship Woolies’ disposal. Until the chain’s eventual collapse in 2008, shoppers in Edinburgh city centre had to make do with the Woolworths stores in either Lothian Road or Raeburn Place – both a good ten-minute walk from Princes Street, and the focus of my upcoming third and final post on Edinburgh’s Woolworths.

The Princes Street property, meanwhile, was divided up into a series of smaller shop units, which, until recently, housed retailers such as Waterstones (no apostrophe there now either), Evans, Boots and Burger King.

The nearby St James Shopping Centre, Edinburgh (29 Jan 2012)

Now, however, the block is once again subject to refurbishment, involving a £12m mixed hotel, leisure and retail scheme that will complement the planned (and much-needed) redevelopment of the nearby St James Shopping centre – as the new St James Quarter – as well as the arrival of the tram. Princes Street’s former Woolworths, unlike the Leith store that I wrote about previously, is at least on the part of the route that is still going to be built.

In the meantime, it’s quite nice how the departure of the previous retail tenants and the removal of their visual clutter briefly allows the building at 10-14 Princes Street to be appreciated as originally intended – as a single entity once more, and a reminder of when it played host to Scotland’s mnost prestigious Woolies.

Former Woolworths (now Farmfoods), Hawick (29 May 2011)

With a visit to Edinburgh imminent – which will no doubt involve at least one or two Woolies-spotting detours – I figured it was time to do something with some previous Scottish photographs that I’ve had lurking in my archive.

The focus, then, of this post is the Scottish Borders – an area more than twice the size of County Durham, but one that offers fairly slim pickings as far as former Woolworths sites are concerned.

As far as I’m aware, only the county’s two largest towns ever had a Woolies store. Hawick (store #413), opened at 46 High Street in about 1930, followed by Galashiels (store #486) on 22 October 1932; both lasted until the chain’s eventual collapse in 2008. In contrast, settlements such as Selkirk, Kelso and Peebles seem to have missed out, even though Woolworths did, at various times, have stores in similar-sized small towns elsewhere (such as Launceston and Barnard Castle).

As you might expect, given its age, the Hawick store’s appearance is typical of the purpose-built 1930s small-town Woolworths, with all the usual features – symmetrical frontage, five bays, central pediment – present and correct. Indeed, as you can see from comparing the two shots below, the frontage is almost identical in scale and style to that of the contemporaneous Penrith store (#416).

Former Woolworths (now Farmfoods), Hawick (29 May 2011)

Former Woolworths (now B&M Bargains), Penrith (19 Jun 2010)

As is normally the case, however, the Hawick store’s elegant original shopfront – shown in the 1931 photograph, below – was replaced with the latterday Woolies one in the 1960s, recognisable across the country by its black granite stall riser and metal-framed doors and glazing. At some point, the original brick and stonework was also covered with a not especially appealing coat of cream-coloured paint.

Woolworths, Hawick, in 1931. Photograph courtesy of Ettrick Graphics

Like many of the value retailers that have taken over former Woolworths locations, the new occupant, Farmfoods, has chosen to keep the existing shopfront as it is, ensuring that it will still look like an old Woolies for some time to come!

Former Woolworths (now Farmfoods), Hawick (29 May 2011)

Galashiels’ store at 25 Channel Street, from a couple of years later, is similarly typical of the ‘stretched’ frontage that was used for larger stores in the 1930s.

Former Woolworths (now Home Bargains), Galashiels (27 Dec 2011)

Here, however, the incoming tenant – value retailer Home Bargains – has adopted its usual approach of installing a brand-new dark-grey shopfront, echoing the investment that it’s made in other former Woolies sites such as Tamworth, Berwick-upon-Tweed (below) and Prestatyn.

Former Woolworths (now Home Bargains), Berwick-upon-Tweed (24 Aug 2010)

However, whereas those stores all feature Home Bargains’ toned-down ‘heritage’ signage in burgundy and grey, Galashiels gets the standard red and pale blue version – and the fascia lights up, too. A contact at Home Bargains once told me that the more discreet signage is used when local planners are unhappy with the more garish alternative; one can only imagine that the planners in Galashiels didn’t make as much fuss as the others, as Channel Street certainly has as much historic character – and probably more – than Tamworth’s George Street.

Channel Street, Galashiels (27 Dec 2011)

The fading light when I visited last month meant that I only spent a short time in Galashiels, but my impression of Channel Street was of quite a handsome thoroughfare. It was only let down, I felt, by the steady stream of buses (a slightly curious experience, given that the road surface was more akin to that of a pedestrianised street), and by the proliferation of rather second-rate retail names.

Galashiels does have some big-name stores – among them Next, M&S Simply Food, Boots and New Look – but these are located slightly away from the centre at the fairly new Gala Water Retail Park. There’s also a large Asda behind the retail park, opened at the same time, and a longer-established Tesco that includes a pedestrian link between the new developments and the original town centre.

Taken together, there’s no doubt that Galashiels has a reasonably strong retail offer for a town of its size, but I couldn’t help thinking that Channel Street felt like a hotchpotch of shops that were left over – a high street without an anchor, and that no longer felt like an obvious destination.

When even Boots has left Channel Street to move over to the retail park, there’s clearly a job to do in reassessing and reinventing what Galashiels’ traditional town centre is for. Perhaps the reopening of the Waverley Line as the new Borders Railway – scheduled for December 2014 – will, as Transport Scotland hopes, “inject a new lease of life into an area that has not been served by a mainline railway for over 40 years”.

High Street and Town Hall, Hawick (29 May 2011)

Hawick, in contrast, will only get its train service back if the reopened Borders Railway is ever extended beyond the present intended terminus at Tweedbank. Compared to Galashiels, however, it has less of an issue with out-of-town retail, and a high street that is packed with character and lovely buildings – most notably the fabulous Town Hall in the Scots baronial style.

Former Almstrongs department store, Hawick (29 May 2011)

Visiting last May, however, I was struck by the number of empty shops – including Almstrongs, a closed-down independent department store – and by the high street’s overall quietness on a Bank Holiday Sunday. Even finding a place to eat was quite a challenge, with the local cafés (not open on Sunday) losing out on our cash to the ubiquitous Wetherspoon’s.

High Street, Hawick (29 May 2011)

Yet, of all the country’s high streets, Hawick is fortunate in having a fantastic sense of place, with fine buildings, a rich history, and a great heritage (continuing today) as a centre for knitwear production. Overall, it felt like a town that could be doing a lot more, Hexham-or Barnard-Castle-style, to capitalise on its assets: promoting independent retailers, and developing and marketing itself to both locals and potential tourists as an attractive destination to shop, eat and linger.

On my retail-related travels over the last three years, I’ve visited more than 150 town centres across the country – and some of those start from a position of having few historic assets, or are saddled with a dreary and soulless 1960s shopping precinct that only demolition will remedy.

It’s time that the powers-that-be in our more characterful centres – like Galashiels and Hawick – realised what fantastic potential those places have, and showed creativity, innovation and foresight in creating a modern and distinctive high street that can still thrive in an age of online and Internet retailing.

Many thanks to Ettrick Graphics for giving me permission to reproduce the 1931 photograph of Hawick Woolworths.

La Senza closing down in Newcastle (2 Jan 2012)

Since this is my first post of 2012, I must begin by wishing all Soult’s Retail View readers a very Happy New Year! Thank you to everyone who has commented, emailed, tweeted or visited during 2011, and I hope you will find many more posts to spark your interest during 2012.

As we enter 2012, the retail picture for the centre of Newcastle looks like repeating the trends of the last couple of years: various high-profile casualties amid one of the most challenging economic environments modern retailers have seen, countered by some exciting new arrivals and major retail schemes.

So, in the year ahead, what are some of the most significant things to look out for in Newcastle’s prime shopping locations?

Northumberland Street

Northumberland Street, Newcastle, with new BHS on the left (1 Jan 2012)

As I reported last week, the opening of the new BHS store in Newcastle’s premier retail location of Northumberland Street, expected sometime in the spring, will be one of the city’s major retail events of 2012. Local shoppers who are yet to experience one of the chain’s new-concept stores – such as the shop in Swindon that I visited in September – will be in for a pleasant surprise when the new four-storey store opens its doors in the old Next premises.

Beneath the scaffolding and wrap – which, as I noted previously, is due to come down in March – it’s just possible to see how the old façade has now been completely removed (below), ahead of the new BHS glass frontage being inserted.

BHS site, Northumberland Street (1 Jan 2012)

Next door, work to enable Primark’s expansion into the former BHS unit is also well underway, and, together with the new BHS, seems to be keeping local scaffolding companies busy (below). I understand, however, that we will have to wait until the end of the year for those works – which include another revamped frontage – to be completed.

Site of Primark extension, Newcastle (1 Jan 2012)

Elsewhere in Northumberland Street, the absence of any currently empty units means that new happenings in 2012 are likely to be the result of rebrands, relocations or closures.

In my previous post, I highlighted one major Northumberland Street retailer that’s looking to exit its existing store, ahead of a relocation to smaller premises elsewhere in the city centre. Its situation – being tied into expensive space that is now regarded as significantly overrented – is far from unique; however, with the St Andrew’s Way extension to Eldon Square (and the subsequent shuffling of other retailers, such as Next, BHS and Primark) having mopped up much of the demand for MSUs (major space units) in the city, I understand that finding a replacement occupier is proving a challenge.

As far as rebrands are concerned, Northumberland Street’s Northern Rock branch will no doubt be rebranded as Virgin Money during 2012; though banks tend to fall outside my blogging remit, it’s interesting that Virgin Money is referring to the locations it has acquired as ‘stores’ rather than ‘branches’, seemingly drawing inspiration from the best of retail as it seeks to create a “bright, relaxed, comfortable environment to come and sort out money matters, quickly and easily”.

Locations information on the Virgin Money website (4 Jan 2012)

To complement its ’stores’, there are also set to be Virgin Money Lounges in five cities – Edinburgh, Newcastle, Norwich, Manchester and London – providing a “place where our customers and their guests can relax”; it’s not clear, however, whether Newcastle’s promised Virgin Money Lounge will occupy one of the city’s two existing branch sites or new premises elsewhere. In Manchester, I’m told that the soon-to-open Virgin Money Lounge has taken over entirely new landmark premises, in addition to the established Northern Rock branch nearby, so it will be interesting to see whether the same approach is taken in Newcastle.

La Senza closing down in Newcastle (2 Jan 2012)

On the closure front, La Senza looks set to be Northumberland Street’s first retail casualty of 2012, following the lingerie chain’s announcement that it intends to enter administration. While the firm has blamed “trading conditions in La Senza’s high street locations and the overall macro environment which are having an adverse effect on the company”, such a statement fails to explain why La Senza has failed when many other retailers are successfully weathering the storm.

One suggestion, based on what my female friends have told me, is that La Senza may have fallen into the same trap as the collapsed young fashion chain Jane Norman by undermining its reputation for quality and, by extension, customers’ overall value perception of its products.

Of the retailer’s 146 UK stores, Newcastle is one of 81 locations that have launched ‘closing down’ sales, though there’s always a chance that any potential rescuer might decide to keep the store open after all. However, given its prominent location at the main entrance to Eldon Square, it’s unlikely that the unit would remain empty for long even if La Senza departed.

Blacks, Newcastle (8 Aug 2011)

Elsewhere in the city centre, the fate of several familar stores rests on whether their owners can turn around a sustained period of poor trading. The future of the outdoor retailer Blacks – which has a recently-opened store in Market Street – remains up in the air, while HMV has an uphill struggle to define its place in a changing entertainment market.

HMV’s Newcastle store, for example, is a curious mix of technology products, cold drinks and NUFC merchandise alongside the traditional CDs, DVDs and games; the overall impression is of a store that is cluttered, lacking in personality, and confused about what it’s trying to be.

HMV’s future – if it is to have one – must surely be in showcasing its credentials as a chain that lives, breathes, and is an authority on entertainment, as a way of differentiating itself from its online and supermarket competitors. However, the current presentation of piles of DVDs in a sub-supermarket-quality environment merely demonstrates the scale of the challenge ahead, rather than any sense of passion for the product.

HMV Newcastle (1 Jan 2012)

Time will tell whether my shot of a shuttered HMV on New Year’s Day, above – one of the few days of the year when most shops still close – becomes a more poignant image in the coming months.

Monument Mall

Wallis closing down, Newcastle (1 Jan 2012)

Further down, on the corner of Northumberland Street and Blackett Street, the closure of the Wallis and Evans store in Monument Mall this coming Saturday (7 January) is, hopefully, the harbinger of more positive developments ahead.

Evans closing down, Newcastle (1 Jan 2011)

Hammerson – who bought the shopping centre last April – had its ambitious plans to redevelop Monument Mall approved in November, and the Arcadia brands’ departure is a necessary step in enabling the scheme to proceed. Some high-profile departures under the previous ownership left Monument Mall’s generally small-sized units bereft of occupants, and Hammerson’s plans turn the centre inside out by filling in the mall’s circulation spaces and creating full-depth, street-facing shop and restaurant units.

Monument Mall, Newcastle (26 Oct 2011)

While Arcadia’s decision not to open new Evans and Wallis stores in Newcastle is a little disappointing, the move is in line with Sir Philip Green’s strategy of consolidating his space as leases expire. As the store-closure posters note, Wallis already has concessions in Newcastle’s Fenwick and Debenhams stores, while Evans is represented at both Metrocentre and Team Valley in Gateshead, but not elsewhere in Newcastle. Of the two, I’d therefore wager that Evans is more likely to make a reappearance in Newcastle city centre in due course – perhaps even as part of the aforementioned new BHS store – given its distinctive plus-size positioning and lack of Newcastle presence once the current store closes.

Peacocks, Northumberland Street (25 Jun 2010)

Incidentally, the only impact of the plans on the Peacocks store – which opened in the former Zavvi unit in 2010 – will be to block up its current mall entrances, leaving the main Northumberland Street frontage as the only access. The store will therefore revert to being the self-contained premises that it used to be as Woolworths and Next, in the years before Monument Mall opened in 1990.

So, what of the Monument Mall development itself? My understanding is that the new units are likely to be trading in time for Christmas 2013, and that Hammerson’s focus is on attracting niche retailers that will complement and reinforce the emerging Urban Outfitters-anchored high-end cluster around Grey’s Monument.

With strong demand for the medium-sized units in the new scheme, I understand that the development is expected to be fully let by spring this year. While no names have emerged, Hugo Boss – recently beaten by The North Face to the former Schuh unit opposite – must be a prime candidate, while there are plenty of expanding high-end fashion brands, such as White Stuff and Jack Wills, that are yet to establish a Newcastle presence.

Eldon Square

Northumberland Street entrance to Eldon Square (17 Jun 2010)

The dominance of Eldon Square within Newcastle is, arguably, one of the reasons why the city centre’s smaller shopping malls – whether Monument Mall, Eldon Garden or the earmarked-for-demolition Newgate Shopping Centre – have consistently failed to fly.

With 150 stores, Eldon Square’s vast size leaves it vulnerable to retail collapses, with the existing Barratts, Priceless and Past Times stores all at risk from those chains’ current difficulties. On the other hand, the shopping centre still has an impressive occupancy rate and a successful record of refilling those units that have recently become free.

New Next, Newcastle (10 May 2011)

While I understand that one retailer is mulling an exit, the new Debenhams-anchored St Andrew’s Way remains fully let to date, and almost all the space freed up by relocations to the new mall has been reoccupied by other tenants. Most notably, of course, Next opened a new flagship store in the former Arcadia space in May last year, which I’m told is trading very well.

The major problem area of Eldon Square is the Sidgate and High Friars stretch, running between the new Next and the mall entrance next to Grey’s Monument. Traditionally more value-focused than the rest of Eldon Square, this part of the shopping centre has suffered from its odd configuration and small-sized units, and currently has a relatively high number of voids, including the large two-storey store that New Look vacated when it moved to St Andrew’s Way two years ago.

However, my understanding is that the key former New Look unit will soon be reoccupied by a big-name retailer moving from elsewhere in the centre, whose space, in turn, is set to be occupied by a fashion chain not currently represented in Eldon Square. Ahead of any more radical reconfiguration of Sidgate and High Friars (which is surely likely to be required at some point in the future), the reoccupation of the former New Look site will at least restore some of the footfall that has been lost in the last couple of years.

Summary

So, for all that the media likes to portray 2012 as the year of a “high street bloodbath”, the reality in Newcastle city centre is more complex – and more positive – than the garish headlines suggest.

With both new and existing retailers still making significant commitments to the city centre – and, on the whole, decent demand for any space that becomes free – Newcastle seems well placed to see through the downturn and emerge in good condition on the other side.

New BHS Newcastle site (28 Dec 2011)

Work on the new BHS store in Newcastle has been underway for more than six months, though the lack of any mention of BHS on site meant that anyone passing by would have been none the wiser about what exactly was happening. This always seemed to me like a wasted opportunity given the evident interest among local shoppers – after all, for the best part of a year, searches relating to Newcastle’s new BHS have been one of the biggest drivers of traffic to Soult’s Retail View.

Now, however, signage announcing BHS’s forthcoming arrival in Northumberland Street has finally appeared, though the ‘opens 2012′ message leaves the exact timing rather vague. The banner is also looking rather worse for wear, given that it can only have been in place for a couple of weeks at most.

Site of new Newcastle BHS (29 Nov 2011)

Though the building’s frontage was fully wrapped up when I went past today, the shot above – from a month ago – shows the windows of the ex-Next store already removed ahead of the property’s radical refronting. I’m told that the scaffolding is due to come down in March, which would suggest a store opening sometime in the spring.

Newcastle's Primark extension underway (29 Nov 2011)

With work also progressing well on Primark’s nearby extension into the old BHS – and, I understand, at least one other major Northumberland Street unit being quietly marketed, pending relocation elsewhere in the city centre – 2012 already promises plenty of interest for Newcastle’s retail watchers.

Trinity Square, Gateshead (18 Dec 2011)

It may have taken over a year to get started following the Get Carter car park’s demolition, but building work at Gateshead’s Trinity Square is now proceeding apace.

Construction of the £150m development only began at the start of November, but the speed of progress has been impressive since I photographed the first section of steel frame less than two months ago (below), close to where the car park entrance ramp used to be.

Start of construction at Trinity Square, Gateshead (4 Nov 2011)

That part of the scheme now towers over the adjacent three-storey New Century House (formerly the Co-op department store; now Argos and other shops), giving a first sense of the development’s scale along West Street – what is currently, to all intents and purposes, Gateshead’s main shopping thoroughfare. As well as the steel frame, concrete floors and staircases are also starting to go in.

Trinity Square from West Street, Gateshead (18 Dec 2011)

Further down West Street, another section of Trinity Square is taking shape opposite the existing Iceland and Heron Foods stores.

Trinity Square from West Street, Gateshead (18 Dec 2011)

Overall, it’s possible to start making out the shape of the scheme on the ground in relation to the numerous artists’ impressions that the developer, Spenhill (a subsidiary of Tesco), has made available, even if the images do make West Street look unfeasibly wide. When complete, the development will include a 175,000 sq ft Tesco Extra store, an additional 170,000 sq ft of new retail and leisure space (comprising up to 42 shop units and kiosks), over 750 parking spaces, and a 993-room student village. I understand that several well-known retail names are already lined up for the scheme, though one or two are likely to be relocations from older or overrented space elsewhere in the town centre.

Artist's impression of Trinity Square from West Street. Image courtesy of Spenhill

Unsurprisingly, the Trinity Square development has both its fans and its detractors. When I blogged about the scheme back in July last year, one reader, Seamaster, lamented the demolition of Owen Luder’s iconic car park, while James lambasted my assessment that “the Tesco store is properly integrated, visually and physically, into a wider scheme that is bold and modern.”

Anyone who follows my blogs or tweets will know that I’m not always an enthusiast of Tesco. However, from the perspective of both a retail commentator and a Gateshead resident, I stand by my positive view of the development. For me, the scheme’s unashamedly modern design and scale is much more successful, for example, than the strange modern-classical hybrid adopted by Newcastle’s recent Eldon Square extension (below).

Clayton Street frontage, Eldon Square (16 Feb 2010)

The potential of a monolithic Tesco development also seems to have been avoided, both in terms of physical connectivity and the mix of uses.

Jackson Street, Gateshead (18 Dec 2011)

With regard to the former, the plan and images show additional shops lining West Street and High Street, as well as a new store-lined street that will connect West Street to High Street via the new town square. Together with a further pedestrian link, to Jackson Street (emerging beyond Hutchinsons in the photograph above), these connections should ensure that Gateshead town centre’s existing businesses – including recent arrivals such as Poundland (in the former Woolworths) and Wetherspoon’s – benefit from the extra footfall that the development is bound to generate.

Overall, Spenhill predicts that the scheme will result in an increase in the town centre’s retail turnover potential from £74m to £160m, and that Gateshead’s RetailVision CentreRanking will “improve by over 500 places”.

New Poundland store, Gateshead (21 Sep 2010)

In terms of the mix of uses, the development also seems to get things right. In addition to the retail space, the introduction of leisure uses and a sizable student housing component should help to address two of Gateshead town centre’s other flaws – a very limited bar and restaurant offer, and next to nothing in the way of town centre housing, both of which currently create an eeriness and lack of activity at night.

Poster at Trinity Square, Gateshead (18 Dec 2011)

For now, however, Gateshead shoppers still have to wait a few years longer before the development is complete. The latest issue of Gateshead Council News reports that the current Tesco store will close in mid-2012, with the new store (on much of the same site) opening in spring 2013, and the student housing being completed in summer 2014. A temporary Tesco (probably in the Metro format, given the unit’s size) is expected to operate from the old Kwik Save site in the High Street in the interim.

Former Kwik Save, Gateshead (18 Dec 2011)

Apart from the buzz that the students on site will bring to the scheme, Trinity Square will mean that Gateshead’s other residents also finally have a town centre that is a viable place to shop and go out in, rather than always having to head to Newcastle or Metrocentre.

At a time when Mary Portas and others are encouraging us to support and regenerate our local high streets, bringing Gateshead town centre back to life – through a bold mix of retail, leisure and housing – must surely be a good thing.

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Newcastle’s long-awaited Urban Outfitters store opens its doors tomorrow (Friday 9 December), but I was lucky enough to be given a preview tour yesterday. Believe me, it’s worth the wait – Urban Outfitters is surely Newcastle’s most exciting and creative retail interior.

Scroll through the images to get a flavour of the journey through the store, as you enter from the street and work your way through to the second floor fitting rooms via two grand staircases. All the photographs that I took yesterday (7 December) are featured here.

An accompanying blog – describing the stunning store interior in detail – is in preparation, and will appear in the next few days.

Former Woolworths, North Shields (15 Nov 2011)

Frank’s the Flooring Store has confirmed to Soult’s Retail View that it is in possession of North Shields’ former Woolworths site, and expects to open there in mid-January.

One of this blog’s readers had tipped me off about the news last month, but this is the first time that Frank’s has verified the story. It will be the carpet and flooring chain’s 34th store – all but one of which are in the North East – and comes at a time when the retailer is expanding rapidly, reportedly buoyed by rising sales as householders invest in improving their homes rather than moving house. Significantly, many of the new stores – such as last year’s opening in Consett, below – are in high-street rather than out-of-town locations.

Frank's Flooring Store, Consett (2 Dec 2011)

Known in the past as Frank’s Factory Flooring, the business is famous for its memorable – some would say annoying – local radio ads featuring the slogan “I love carpets, me!” However, its product range has grown beyond carpets over the years, to encompass vinyl flooring, wooden floors and rugs. Frank’s also sells beds in a selected number of stores, echoing rival flooring retailer Carpetright’s recent move into that category.

Frank’s arrival in North Shields ensures that the town’s former Woolworths building – most recently occupied by the MIS Wallcoverings & Textiles Superstore – will not remain unoccupied for long. Back in August, when MIS was still trading from the site, I reported that the property was ‘for sale or to let with vacant possession’; returning three weeks ago, I noted that MIS had moved out and the unit was empty.

Former Woolworths, Newton Aycliffe (1 Mar 2011)

With Wallsend also crossed off the list in recent weeks, North Shields’ ex-Woolies being filled means that 32 of the 33 North East Woolworths that closed three years ago will have secured new tenants. Only the Newton Aycliffe ex-Woolies remains to be filled, though current development works nearby – including the upcoming arrival of a new Aldi store – are likely to boost the potential for new lettings elsewhere in the town centre.

In the meantime, having all but one of the region’s ex-Woolies reoccupied isn’t a bad hit rate at all given that the high street is supposed to be ‘dying’. Instead of constantly predicting doom, we should be celebrating those successful, expanding retailers – like Frank’s – who are investing in our high streets and bringing empty properties back into use.

Closing-down poster at Newgate Street Co-op, Newcastle (2 Dec 2011)

Newcastle city centre’s Co-op supermarket is to close down this month, bringing to an end nearly a century-and-a-half of Co-operative presence in Newgate Street. Posters in the windows and instore – which I spotted while passing by yesterday – reveal that the store will ‘cease trading as a Co-operative’ at 6pm on New Year’s Eve (31 December).

Former Co-op department store, Newgate Street (16 Feb 2010)

The food hall is the last remaining part of the former Co-op department store, which closed in 2007, and there has been speculation about its long-term future ever since – both in terms of its competitive position and the expected redevelopment of the building in which it sits.

For many years, the Co-op was one of a handful of supermarkets in Newcastle city centre – alongside Marks & Spencer’s food hall and the now-demolished Safeway (previously Presto) in Clayton Street – and had the advantage of the biggest range and longest opening hours of the lot.

Sainsbury's Local, Gallowgate, Newcastle (10 May 2011)

More recently, however, competition has intensified, with Waitrose opening in nearby Eldon Square and Tesco Metro taking a unit roughly where Safeway used to be in the redeveloped Eldon Square South. Reflecting the national trend of big grocers moving into convenience, the city has also seen a proliferation of smaller supermarkets, including two Sainsbury’s Locals (in nearby Gallowgate and at Central Station) and a Tesco Express (Eldon Garden), as well as a recently opened Londis Metro in Grainger Street.

While the environment around it has shifted, the Newgate Street Co-op has failed to keep up. Even two years ago, I described the rump supermarket as feeling “unloved and behind the times”, noting the “bored-looking staff, long queues (as usual), and numerous broken light fittings that create an overall feeling of gloom.”

Old 'Food Hall' signage, Co-op, Newgate St, Newcastle (9 Nov 2009)

Despite the apparent lack of investment or attention to detail inside the store, last year’s replacement of the old ‘Food Hall’ signs with ones bearing the new ‘Co-operative Food’ identity suggested that the Co-op might, in fact, be planning on staying around for a while. Indeed, even when long-awaited plans for the building’s re-use for retail, hotel and leisure were approved earlier this month, it was stated that the Co-op’s food store would be retained as part of the scheme, despite plans for a new (but much smaller) Co-operative Food store, in the old Envy unit in Market Street, having come to light a week earlier.

New Co-operative Food signage (20 May 2010)

Nevertheless, the Co-op food hall’s surprise closure in Newgate Street is likely to facilitate the Redbox-designed plans to revamp the iconic building that it occupies. The shop’s strange position within the property – largely the result of having to screen it off from the abandoned department store and stair towers – would always have necessitated some reconfiguration and resulting disruption to business.

So, what of the redevelopment itself? First of all, it’s important to appreciate the extent and interest of the existing property. While the Grade II-Listed Art Deco section facing Newgate Street – built from 1931-32 to replace the original 1870s premises, and extended by three bays in 1959 – is the most familiar part of the old Co-op department store, there are also some noteworthy Grade II-Listed buildings around the corner in St Andrew’s Street.

St Andrew's Street buildings, former Co-op, Newcastle (9 Nov 2009)

As David Lovie notes in his useful (but now quite old) ‘The Buildings of Grainger Town’ book, these were built in 1902 as an extension to the original 1870s Co-op store, so are the oldest surviving part of the property. Happily, these will be given a new purpose as the entrance to the 231-bedroom Travelodge that is set to occupy the upper-floor space within the 150,000 sq ft scheme.

St Andrew's Street buildings, former Co-op, Newcastle (9 Nov 2009)

According to the useful project update on the architects’ website, a gym is expected to occupy the basement, while the ground floor will house six retail or restaurant units. Interestingly, the piece – which also assumed, at the time, that the Co-op supermarket would remain in place – states that “all tenants but one have already committed to the scheme”, which will no doubt prompt all sorts of speculation about who might occupy the space.

The property’s location next to The Gate leisure complex means that restaurants or bars are an obvious choice, but its position in relation to recently opened big-name stores - opposite Debenhams and New Look, and close to Next – makes fashion retail a possibility.

All in all, then, it’s difficult not to be positive about the plans for the property. A historic building is going to be brought back into use after five years of near-vacancy, while the promised ground-floor uses should help generate street-level activity and footfall in Newgate Street. Meanwhile, any loyal Co-op shoppers look set to be catered for by a small store elsewhere in the city centre.

For all that the present Co-op supermarket is unlikely to be widely missed, I hope that the rather clinical head-office posters announcing the store’s closure will be replaced in due course by something more bespoke. After all, when a business has traded from the same site since the 1870s – supported by generations of Newcastle families – shoppers surely deserve a warmer expression of gratitude than a passing ’Thank you for your custom’.

Upcoming Urban Outfitters, Newcastle (29 Nov 2011)

Newcastle’s upcoming Urban Outfitters store has been tantalisingly hidden behind orange boards for over a month – including when I passed by last week – but the shop’s frontage has now been unwrapped ahead of its opening a week on Friday (9 December).

While we’ve known the opening date for a while, this is the first chance we’ve had to see what the front of the Grainger Street store looks like. So, following Dave Robson’s tip-off on the Skyscrapercity Forums last night, I went along with my camera this morning to take a look.

...and hidden away before (26 Oct 2011)

Given the building’s Listed status, and the need to work around the strange metal flashing that stretches across the frontage of that and the neighbouring stores, the shop has a relatively understated shopfront and fascia compared to UO stores elsewhere.

Upcoming Urban Outfitters, Newcastle (29 Nov 2011)

Both the shopfront and fascia are in a deep shade of red powder-coated aluminium, with fret-cut letters spelling out the name of the store. Interestingly, the letters are much smaller than Urban Outfitters’ original planning application had proposed – that would have seen them be about twice the current height, and the full width of the frontage. Seemingly, however, something a little more discreet – and, dare I say it, less bold and interesting – was needed in order to get through the planning process.

Given the resulting low-key signage, one assumes that the large shopwindow will do much of the talking once the store opens; for now, however, it’s greeting passers by with a ’HELLUO NEWCASTLE!’ message, in a cheeky play on its name.

Upcoming Urban Outfitters, Newcastle (29 Nov 2011)

The watchful presence of several contractors made it difficult to lurk for long or get much of a view inside, though the fact that building work is still underway obviously means that there are no fixtures or stock in place yet. However, the store’s imminent opening – in just ten days’ time – must suggest that we’ll see some activity on the merchandising front later this week.

Grainger Street, with Urban Outfitters on the left (29 Nov 2011)

As I explained in my first blog about this development, back in January last year, the shop’s ground floor – which was formerly Jigsaw’s unit – will represent a relatively small part of the three-storey unit. Much of the retail floorspace is on the first and second floors – spanning the adjacent Calvin Klein Underwear, Fat Face, Phones 4u and Vodafone stores – in the area that used to be occupied by the Green Market at High Friars and, before that, the MVC record shop.

As I noted back then, however, the property has never been under the same ownership as the Eldon Square shopping centre, despite the ex-MVC unit being accessed from the mall and, to all intents and purposes, being perceived as part of it. Realignment of the floor levels to their historic positions means that Urban Outfitters will be accessed only from the street, with the old Eldon Square entrance – currently hidden behind boards – blocked up.

Such is the complexity of this building, shoppers who go into Urban Outfitters on 9 December can surely be forgiven if their first reaction is “where did all this upstairs space come from?”

Poundland, Hexham (19 Nov 2011)

Poundland opened the doors of its new Hexham store last Thursday (17 November) – and I understand that another Northumberland Poundland will be opening in Ashington soon.

The new Hexham store was having a ‘family fun day’ when I visited on Saturday, with the result that every child in Hexham town centre seemed to be carrying a Poundland balloon.

Looking beyond the initial razzmattazz, I suspect that the store will still do very well. It’s very visible, carries a good range in a decent-sized space, and lacks much in the way of competition. Though Hexham has a well-stocked but careworn Poundstretcher, the town is relatively unusual for the North East in having neither Wilkinson nor Home Bargains.

Poundland, Hexham (19 Nov 2011)

Meanwhile, having only had one Northumberland store (in Cramlington) prior to Hexham’s opening last week, Poundland is set to quickly add a third. I understand that the retailer has taken over the old Ethel Austin premises in Ashington, with contractors already on site and jobs being advertised. Given the quick turnaround in Hexham, we can surely expect the Ashington store to be opening well before Christmas.

Coming hot on the heels of recent new stores in Peterlee (in the former Woolworths – which I obviously need to visit!), Bishop Auckland (another ex-Ethel Austin) and Durham’s Arnison Retail Centre (previously Bensons for Beds and Ponden Home), Poundland’s expansion in the North East certainly shows no sign of letting up just yet.

With a UK store count now at more than 360 and rising, Poundland’s estate has increased by an astonishing 200 shops in the last three years. However, there must surely become a point – in just a few years’ time at the current rate of expansion – where Poundland has stores in almost all the places where it wants them.

Little wonder then that Poundland has recently launched a new fascia, Dealz, that it can potentially roll out across the eurozone, starting in Ireland. It’s a canny move that should ensure Poundland’s continued expansion, even once its domestic market is saturated.

Poundland fascia

One of the few empty shops in Hexham will soon be occupied again, with Poundland set to move into the former Heron Foods site in Priestpopple.

Though no opening date has been confirmed yet, store jobs have been advertised and a planning application submitted for “one internally illuminated fascia sign and one internally illuminated hanging sign”. Drawings of the signage attached to the application confirm Poundland as the retailer in question. [UPDATE, 14 Nov 2011: The opening has now been confirmed for this coming Thursday, 17 November.]

The move is significant in that it’s outside Hexham’s main pedestrianised thoroughfare of Fore Street, where multiple retailers have tended to cluster. That street, however, is consistently fully let, with Mountain Warehouse (in the former Stead & Simpson) and Iceland (in the old Woolworths) among the recent arrivals.

Priestpopple, Hexham (4 Dec 2010)

Priestpopple and Market Street, in contrast, have tended to have a higher proportion of independent stores. Nevertheless, the former Heron site is in a good location – close to the bus station, opposite the side entrance to Beales department store (formerly Robbs), and on the way to the hidden Marks & Spencer in Maidens Walk – and Poundland’s arrival is likely to drive footfall further.

Beales' side entrance, Hexham (18 Sep 2011)

Hexham’s shop vacancy rate is traditionally in the low single figures, and this letting again confirms the Northumberland town’s attractiveness to retailers – as well as Poundland’s continued foray into more upmarket locations. The joy of Hexham as a shopping destination is that it combines a good mix of chains with some superb independent shops and cafés, such as Dillies (flower, chocolate and wine shop) in Market Street, and the delightful Artful gallery and Cornmill Coffee Shop in St Mary’s Chare.

Dillies, Hexham (19 Aug 2010)

As I’ve noted before, however, tentative plans for the relocation and redevelopment of Hexham’s bus station need to be progressed if the town is to capitalise on all those big-name retail space requirements that currently cannot be met.

Best Buy, Rotherham (3 Nov 2011)

Carphone Warehouse has this morning confirmed that it will close its 11 big-box Best Buy stores across the UK, subject to employee representative consultation, putting 1,100 jobs at risk.

The first store, in Thurrock, only opened – to great fanfare – in April last year, followed by others in Bristol, Croydon, Derby, Enfield, Hayes, Liverpool, Nottingham, Rotherham, Southampton and Wolverhampton.

However, the electronics and electricals chain – a joint venture between Carphone and the successful US retailer Best Buy – has racked up eye-watering losses in the subsequent eighteen months. Having made an operating loss of £62m in the year to 31 March 2011, the pace of those losses has worsened during 2011, with a further deficit of £47m reported in the six months to 30 September. Ambitions to build a 200-strong chain soon seemed wide of the mark, and the collapse, at the end of last year, of talks to open a store here in Gateshead (on the current Mothercare World site at Team Valley Retail World) suggested that any plans for growing beyond 11 sites had stalled.

Mothercare World - and once-mooted Best Buy site - at Team Valley, Gateshead (31 Dec 2010)

Clearly, Carphone decided it was better to pull the plug now than to persevere further, despite the fact that closing the stores will not be cheap – the retailer’s announcement anticipates “further operating losses of approximately £25m-£30m through to closure”, as well as “cash costs of closure [of] a further £65-75m post-tax” and “non-cash asset write downs [of] approximately £40m-£45m.”

Best Buy, Rotherham (3 Nov 2011)

So, what went wrong? Arguably, things got off to a bad start with the dithering that followed the initial Best Buy UK announcement in May 2008. Though the first Best Buy stores were originally planned for 2009, the eventual two-year build-up to market entry, in April 2010, allowed the UK’s established electronics and electricals players – notably Currys and PC World, owned by Dixons Retail, and to a lesser extent Kesa-owned Comet – to steal a march on the newcomer with significant investment in their own stores and branding.

Currys and PC World, Northumberland Street, Newcastle (6 Aug 2010)

Though Comet has itself struggled of late, Dixons’ transformation of PC World and Currys has been generally more successful, revamping the tired look of its brands, opening dual-branded stores and larger-footprint Currys Megastores, and seeking to transform perceptions of the business through innovations such as the design-led Black store in Birmingham. The pre-emptive responses of Best Buy’s competitors-to-be, coupled with other challenges within the electricals trading environment (growth of online retail, depressed consumer spending), meant that the market that Best Buy entered in 2010 was rather different to the one it had envisaged in 2008.

Currys PC World Black, Birmingham (19 Aug 2011)

Coincidentally, I visited my first Best Buy store, on Rotherham’s Parkgate Retail Park, last week, where the retailer has only been open since 10 June this year. At the time, I tweeted that “Best Buy in Rotherham is vast, beautiful, yet strangely sterile. Some customers, but seems quiet overall.” There’s no disputing that it was a good-looking store, but it was hard to work out why a customer might head there instead of to the more familiar – and recently opened – 52,000 sq ft Currys PC World megastore nearby.

Best Buy bus, Malmesbury (21 Sep 2011). Photograph by Mark Leaver

Best Buy’s UK fate is neatly encapsulated by the photo that Mark Leaver captured for me in September, where he spotted a Best Buy bus parked on a deserted roundabout near Malmesbury in Wiltshire, 30 miles from the nearest store at Bristol’s Cribbs Causeway.

Ultimately, through its own missteps and the changing climate around it, Best Buy has struggled to define its place in the market, or to find where its customers were. Malmesbury’s double decker may have shouted about the store’s presence, but sadly there just weren’t enough people who wanted to go along for the ride.

The North Face, Newcastle (29 Oct 2011)

The Californian outdoor brand The North Face has opened its new store in Newcastle in the last few days – though you could easily be forgiven for not realising.

The shop, at 9-15 Blackett Street, seems to have opened with little fanfare. As yet, its details don’t show up on The North Face UK website; there’s been no announcement via The North Face Twitter account; and, as recently as four days ago when I walked past, window posters were declaring only that the store was ‘opening soon’. By yesterday, however, the store was very much open for business, trading from both the ground and first floors.

The North Face, Newcastle, four days ago (26 Oct 2011)

The apparent reticence is surprising, given that the Newcastle branch of The North Face has been confirmed as one of the chain’s Flagship stores – a status it shares with only five other UK shops, in Birmingham, Bristol, Glasgow, Liverpool and London. Also, I’m told that The North Face had been eager to secure this space for some time, eventually beating off competition for the site from the fashion brand Hugo Boss.

The lease of the 2,500 sq ft property has been for sale for a good couple of years (with an advertised annual rent of £202,500 PAX) due to Schuh’s relocation to the new St Andrew’s Way section of Eldon Square in February last year. However, Schuh continued to trade from the old site alongside the new one until a replacement tenant was secured.

The store on 6 October, with work at an early stage

While The North Face seems to have made some attempt to remove the residue left on the store’s fascia by the old Schuh logo and ‘to let’ signs, the overall effect – with a small The North Face logo stuck not quite in the middle – is still quite messy.

However, as Newcastle Historian has pointed out in the Skyscrapercity Forums, the current solution seems like a temporary one while the currently ‘pending’ planning application for internally illuminated projecting and fascia signs – on a reclad fascia – is determined. Still, it’s a pity that the store couldn’t open with its ‘finished’ look already in place – the present frontage doesn’t really do justice to the store’s pleasing window displays, which are simple yet striking.

The North Face, Newcastle (29 Oct 2011)

Niggles aside, however, The North Face’s arrival in Newcastle is a very welcome one. Its presence reinforces the sense of the Grey’s Monument area developing into the city’s upmarket quarter – something I’ve blogged about before – with Hotel Chocolat, Jaeger London, Calvin Klein Underwear and Liam Gallagher’s Pretty Green all having arrived in the last year or so, and quirky US fashion and homewares giant Urban Outfitters set to join them on 9 December.

Furthermore, with Hugo Boss still understood to have an active requirement for space in Newcastle city centre, the demand for decent-sized units in the right locations doesn’t look set to dry up just yet.

Discount UK, Newcastle (29 Oct 2011)

Discount UK, the Poundworld-owned variety store retailer, is to open the doors of its new Newcastle store at 10am on Friday (4 November).

As I reported a month ago, contractors on site first revealed that the Clayton Street premises had been taken over by Poundworld, nearly three years after the long-established Woolworths store closed down. The chain’s buying director, Chris Edwards, subsequently confirmed my speculation that the site would host a branch of Discount UK – Poundworld’s recently launched multi-price format, which already occupies the former Woolies site in Middlesbrough – rather than one of its eponymous pound stores.

Discount UK, Newcastle, three days ago (26 Oct 2011)

When I passed the store on Wednesday, the hoardings that had surrounded the site for the past couple of months were still up, but I could see through the gap that all the new shelving was in place. Visiting again today, the hoardings have been taken down, the existing shopfront has been painted black (and had new automatic doors inserted), and the store is in the process of being stocked. Looking inside, the shop appears to be larger than the Middlesbrough store, using much but not all of the former Woolworths shopfloor. The right-hand half of the store seems to go back further than the left.

Discount UK, Newcastle (29 Oct 2011)

One thing that the store is still missing, however, is any signage – other than the remnants of the old Woolworths lettering, of course. With no evidence of any planning application having been submitted yet, I’m curious whether the store will still have any signage in place by the time it opens on Friday.

If it doesn’t, the member of staff who was outside the store leafletting today may have to work extra hard to alert shoppers to the store’s arrival. Today, she was handing out leaflets featuring the store’s opening deals and generally explaining to passing shoppers what Discount UK will be offering.

Discount UK flyer for new Newcastle store

For all that Discount UK is a multi-price format, the four-page leaflet focuses very much on products costing £1 or under. It reveals that of the 5,000-plus products that the store will stock, over 4,000 are £1 or less, including the various grocery, snack and confectionery items featured on the front page.

Inside, the leaflet highlights some of the household and toiletry products found instore – including, eyecatchingly, a two-pack of pregnancy tests for just 99p – alongside a decent-looking range of Christmas cards, wrap and decorations. The back page features items from the Winter Guard range of car protection products, including the leaflet’s most expensive item – a £5.99 snow shovel. The flyer also flags up the ‘Celebrity’ (my quotes) Guest Day that will take place on Saturday (5 November), featuring the Emmerdale and Dancing on Ice ‘star’ (also my quotes) Roxanne Pallett.

To be fair, Discount UK’s product offering isn’t that much different from what we can already find in Newcastle’s Wilkinson, Poundland or, indeed, Poundworld. However, if its opening helps to bring some life back to a neglected part of Clayton Street, and reinforces that part of town’s attraction as a value retail destination, then it can surely only be a good thing for Newcastle city centre.

Isabel Macdonald outside her new store

Tamworth’s new John Lewis at Home opened its doors on Wednesday (12 October), eight months after I broke the news of its impending arrival.

The 42,000 sq ft shop at the edge-of-town Ventura Park is John Lewis’s sixth in the ‘at Home’ format, following the opening of stores in Poole, Croydon, Swindon (which I recently visited), Tunbridge Wells and Chester. Further John Lewis at Home shops are set to open in Ashford, Newbury and Chichester during 2012, while the retailer’s new Exeter store – originally announced as an ‘at Home’ shop – will, as I recently noted, be the first of a new ‘flexible’ department store format.

Cutting the ribbon at John Lewis Tamworth

While the ‘at Home’ stores focus on furniture, homewares, furnishing accessories, electricals and home technology, John Lewis’s strength as a multichannel retailer – highlighted in my recent Bdaily column – means that the full John Lewis range is available to Tamworth shoppers via ‘Click and Collect’. Products can be ordered online or instore by 7pm, and picked up from the store after 2pm the next day.

In a recent tweet, I suggested that John Lewis’s arrival in Tamworth was the biggest single retail event to happen in the town for decades – probably since the opening of the Ankerside shopping centre, in 1980, transformed the town centre’s retail landscape. The fact that there is now a store called ‘John Lewis Tamworth’ is remarkable enough in itself, but the 218 jobs that have been created by the £7m store – 200 of which are brand-new John Lewis Partners – also make it one of the biggest single retail investments that Tamworth has ever seen.

One of the Partners to have transferred from elsewhere is the new branch manager, Isabel Macdonald, whose career with the company goes back nine years – including seven years in the Reading store before her most recent stint as operations manager at Solihull. Hours after the store’s opening, Isabel took a few moments out to chat to me about getting the store ready for launch; the excitement of the opening morning; how John Lewis is seeking to establish itself as part of the Tamworth community; and how it is a “dream come true” to be branch manager of a store just twenty miles from where she was born and grew up.

Opening preparations

John Lewis at Home, Tamworth (3 Sep 2011)

John Lewis Tamworth’s transformation from a steel frame when I first visited in June to a fully-clad building in September and an operational store now is pretty impressive, and the efficiency of the process to train new Partners and stock the store is no less remarkable.

Isabel told me that her own work at Tamworth started seven weeks before opening, working with her team to ensure that the store had the “best-trained” Partners who would “give customers the service they would expect from John Lewis.” Meanwhile, she revealed that the process of filling the store with £3m of stock had taken just nine days to complete.

Three hours after the store opened at 9am, Isabel reported that cars had been “flooding in” to the 311-space car park, and that there had been 100 customers waiting in the queue for the doors to open – including one keen gentleman who had arrived at 6am. Early customer comments had been “lovely”, and the 80-seater instore café was also gaining positive feedback.

Shoppers enter John Lewis at Home Tamworth

Given Ventura Park’s reputation for traffic chaos, I was bound to ask Isabel for her view on how the roads had coped in those first few hours. While it was obviously early days, she suggested that the recent improvements to the road layout and traffic control – initiated as a direct result of John Lewis’s arrival and the nearby B&Q-anchored Cardinal Point development – seemed to be working. Clearly it will be something to keep an eye on, however; as Isabel noted, “We are keen to work with retailers and the council to make sure that Ventura Park is the most convenient place to shop for customers in the West Midlands.”

Range

A month ago, Retail Week reported that John Lewis was planning “tweaks” to the ‘at Home’ format in response to a performance that was “a little bit below what we expected”, and I raised this with Isabel.

While Retail Week suggested that John Lewis at Home stores will start to stock some lower-priced items – such as pictures, mirrors and rugs – Isabel was clear that the retailer’s longstanding ‘Never Knowingly Undersold’ promise stands it in good stead: “What customers are saying is that they want to know they are getting value from John Lewis – that’s not necessarily being ‘cheap’, but offering value in terms of quality, price and service.” She gave the example of how the Tamworth store is offering a new, fully bespoke furnishing fabric service, where curtains can be ordered in custom sizes.

Birmingham

Not long after news emerged of Tamworth being the first John Lewis at Home in the Midlands, the Partnership announced, back in February, that a new full-line, 250,000 sq ft department store would open in Birmingham in 2014 – just 20 miles or 30 minutes’ drive away. With John Lewis already present in Solihull, Leicester and Nottingham, is this not a lot of stores in a relatively small area?

Seemingly not. Citing John Lewis’s investment in both online and shops, Isabel was clear that “the Tamworth and Birmingham shops have distinct catchments, and there is enough room for both to trade successfully”. While the Birmingham store is about having a presence in a major city centre, Tamworth – and the ‘at Home’ format generally – is “all about convenience”. The transport connections to Ventura Park seem to have been a big factor in choosing that location, with Isabel noting that the new Tamworth store will also serve towns such as Lichfield and Sutton Coldfield that have previously been outside a John Lewis catchment.

Town centre impact 

The latest CACI Retail Footprint map flagged Ventura Park as the UK’s tenth biggest retail park by expenditure; the arrival of John Lewis, with a new B&Q, Maplin and Next to follow, will surely propel it up the rankings. So, what does all this mean for Tamworth town centre – a location that has already rather struggled to define itself as major retailers like WHSmith and New Look have decamped to the edge of town?

Isabel was clear that John Lewis aims to work alongside the local retail community and to help “make Tamworth the best possible destination”. She observed that data following previous ‘at Home’ openings has demonstrated a “John Lewis effect for the whole area”, as shoppers take the opportunity to check out other attractions in those locations. The positive impact of the 200 new jobs will also filter through into the local economy, she argued, with many of the new Partners living in the Tamworth area.

Apart from the footfall and economic benefits, Isabel noted that her store is also working with three local charities – Tamworth Volunteer Centre, Rosie’s Helping Hands, and Bancroft Community Association – who took part in the opening-day ribbon-cutting ceremony and will each benefit from a donation from the retailer’s Community Matters scheme.

For all Tamworth town centre’s flaws – most notably its underwhelming market and lack of upmarket stores – there is, as I’ve observed before, much for visitors to enjoy. Visitors recently flocked to the Staffordshire Hoard exhibition at Tamworth Castle; the UltraSound Music Festival attracted a younger crowd to enjoy artists such as Tinie Tempah and The Wanted; and the town’s colourful floral displays this summer were, as always, among the best anywhere. The town centre also has some interesting and distinctive shops – notably the Irish fashion retaiiler, Dunnes; the independent Tamworth Co-op department store; and plenty of appealing independents.

John Lewis at Home is different to many of the other tenants at Ventura Park in that there was never any question of it being able to, or wanting to, open in Tamworth town centre. Ultimately, I would argue, it’s a format that works best on a retail park, and that was attracted to Tamworth specifically because of Ventura Park’s popularity and location.

However, if Isabel is right, and even a small proportion of John Lewis’s visitors check out what the town centre has to offer, the arrival in Tamworth of one of retail’s biggest names may indeed be cause for wider optimism about the town centre’s future.

Former Woolworths, Newcastle (30 Sep 2011)

Newcastle’s ex-Woolworths in Clayton Street (store #340) has been one of a dwindling number to retain its Woolies signage three years on, as more and more of the chain’s abandoned stores have been taken over by other retailers.

Now, as news of the site’s acquisition by Poundworld has emerged this week, the lettering at Newcastle’s Woolies has finally been taken down – though years of weathering have left a very visible imprint (above).

Former Woolworths, Newcastle (30 Sep 2011)

Former Woolworths, Newcastle (17 Sep 2011)

There was plenty of activity on site when I passed by this afternoon, and several extra openings have been punched into the hoardings facing Clayton Street since I last captured the scene a fortnight ago.

I also braved taking a photo of the Newgate Centre frontage for the first time, overlooked by a watchful security camera. However, given the absence of shops ahead of the centre’s demolition, there isn’t a great deal for any potential criminals to get up to – besides photographing empty Woolworths, of course.

Newgate Centre entrance to former Woolworths (30 Sep 2011)

Though McAleer & Rushe was granted permission for the centre’s redevelopment in June last year, there’s no indication of an imminent start to demolition work. While the inside of the centre is increasingly deserted, tenants including Halfords, Subway and Jessops are still trading in many of the street-facing units.

However, it seems unlikely that Poundworld will bother to do anything with the Newgate Centre side entrance of the ex-Woolies site, given that it will, before long, need to be blocked up anyway.

Nevertheless, the Woolworths lettering has been removed from this frontage too, though the rather bizarre remnants of the shop’s 2008 Christmas decorations – as well as the customary black granite stall riser – ensure that evidence of the property’s Woolies heritage won’t be disappearing just yet.

Former Woolworths, Newcastle (23 Aug 2011)

It seems we might finally have an answer to all the work that’s been going on recently at the old Newcastle Woolworths at 73-79 Clayton Street (store #340) – though not really thanks to any clever detective work on my part.

Last month, work was taking place on site that seemed to involve air being noisily pumped out from large tubes on the ground floor (above); then, this month, similar tubes appeared out of the upper windows, while the ground-floor frontage was boarded off (below). When I walked past yesterday afternoon the door in the hoarding was open, and sticking my head through there was a very strong smell of paint or, possibly, new flooring. Unfortunately, however, the seemingly deserted interior was in darkness, so I couldn’t see very much at all.

Former Woolworths, Newcastle (17 Sep 2011)

Fortunately, my fellow SkyscraperCity contributor, Al Reetson, had the wherewithal today to ask the on-site contractors whether the property had been let. As Al revealed this evening, they said yes, it had – to Poundworld, the single-price retailer that already has a small store in nearby Grainger Street.

Existing Poundworld, Grainger Street, Newcastle

Though Poundworld has snapped up a few ex-Woolies locations – such as the store I visited in West Ealing last year – I’m wondering whether the large Newcastle site might, in fact, become a branch of Poundworld’s recently launched multi-price fascia, Discount UK?

Discount UK (former Woolworths), Middlesbrough (4 May 2011)

Regular readers may well recall that Discount UK opened up in the old Woolworths in Middlesbrough’s Hillstreet shopping centre (#1200) back in April, which I blogged about at the time. As I noted then, I was quite impressed – Discount UK is a much more upmarket looking store than Poundworld itself, and the Middlesbrough shop is really nicely done out inside using a palette of black, white and pink.

The formula certainly seems to be working. Another ten or so stores have opened since Middlesbrough, bringing the total to 13, and a Guardian report a month ago suggested that a further 15 sites would be added to the chain – described by buying director Chris Edwards as a “modern multi-price format” that is intended to “step into [Woolworths'] shoes”.

Discount UK flyer (from Hillstreet website)

Crucially, Poundworld typically requires a ground-floor sales area of between 4,000 and 12,000 sq ft for its eponymous stores, and when its 12,500 sq ft Nottingham store opened in August 2009 this was reported to be the chain’s largest store to date. In comparison, the old Clayton Street Woolies, at 16,293 sq ft, is a fair bit larger than Poundland would normally require – but similar, I suspect, to the size of the existing Discount UK in Middlesbrough.

Interestingly, my last paragraph in that May blog about the Middlesbrough store may yet prove to be unusually prescient:

“I hope the store does well, and encourages the chain to consider further North East sites. In Discount UK, it could be that we’ve finally found the perfect candidate for the still-vacant ex-Woolies in Newcastle city centre: a business whose presence would greatly improve the appearance of that part of Clayton Street, while still being a great fit with – and footfall driver for – the street’s value credentials.”

Four months on, I definitely stand by that earlier sentiment. Though Newcastle’s Woolies was undoubtedly tired and in desperate need of TLC, there’s no doubt that footfall in Clayton Street has suffered since the loss of its main anchor store nearly three years ago, on 27 December 2008.

The arrival of Discount UK – or even, if it turns out that way, the country’s hugest Poundworld – could be just what Clayton Street needs to get its retail mojo back.

Former Woolworths (now Store Twenty One), South Shields (22 Sep 2011)

Store Twenty One has opened its doors in South Shields today, meaning that the whole of the former Woolworths unit at 100-108 King Street (store number #104) is now back in retail use. While Poundland has occupied its part of the building since 2009, Store Twenty One’s portion had previously remained empty since Woolworths’ 2008 collapse.

I happened to be passing by yesterday, when the finishing touches were being applied to the store’s interior. As with the North East’s other ex-Woolies Store Twenty One shops – in Stanley, Houghton-le-Spring, Jarrow and the original (pre-1955) Woolworths site in Redcar – the store’s shopfront and fitout, inside and out, is of a very high quality. All it needs now, as I’ve observed before, is for the business to start making a profit.

Former Woolworths (now Store Twenty One and Poundland), South Shields (22 Sep 2011)

Elsewhere on Tyneside yesterday, I spotted positive developments at two other local ex-Woolworths sites. Regular readers will recall that the former Woolworths at 63 Shields Road in Byker (#276) closed on 1 June 1985, and then housed painting and decorating retailer Decorflair until the start of this year.

Former Woolworths (now YMCA), Byker (22 Sep 2011)

Until yesterday I’d never seen the building without its shutters down, so I was pleased to see it now open again and housing a YMCA charity shop. As always, the black granite stall riser of the typical 1960s Woolworths shopfront is present and correct, despite the property not having housed a Woolies branch for over a quarter of a century.

Former Woolworths (now YMCA), Byker (22 Sep 2011)

Inside, the shopfloor features some surprisingly ornate wrought iron columns, which suggests that the property is older than its rather featureless exterior would imply.

The store is also very spacious, and it’s easy to see how it would have made an impressive Woolworths when it moved there, from its old premises at nos. 47-49, sometime around 1960 – a time when Shields Road was still one of the city’s prime retail destinations. Today, a combination of independents and multiples (such as Morrisons, Wilkinson, Ethel Austin, Boots and Iceland) ensure that Shields Road still performs an important function locally, but the days of it attracting shoppers from across the city are surely gone.

Against this backdrop of the street’s illustrious past, the arrival of yet another charity shop is perhaps nothing to get too excited about, but at least it brings the building back into use while the lease continues to be marketed.

Former Woolworths and Well Worth It, Wallsend (22 Sep 2011)

Meanwhile, down the road in Wallsend, the former Woolworths (#351) and shortlived Well Worth It store at 2-4 High Street East has gained a ‘let agreed’ sign since I last passed by six weeks ago, suggesting that a new occupant is imminent.

I can’t find any reference to who might be taking the site over, and there’s no planning application as yet – always a good source of early information, given the need for retailers to obtain advertisement consent whenever they wish to erect new signage.

I note, however, that an advertisement has gone live this evening for a Store Manager for an unspecified ”Tyne & Wear” branch of Store Twenty One. Could the expanding fashion retailer be about to take over yet another North East ex-Woolies site, as I mooted last month? If it is, you heard it here first…

Former Woolworths, Hitchin (22 Sep 2011). Photograph by Steve Hack

Earlier in the week I mentioned how the former Woolworths in Newquay had been divided up between Poundland and Peacocks. Now the same process is underway in Hitchin (store #452).

Steve Hack sent me this photograph that he took in the historic Hertfordshire town yesterday, showing the development of both stores well underway. While Peacocks has a poster on the hoardings announcing its arrival, Poundland’s impending opening – set for Thursday next week (29 September) – is given away by the distinctive turquoise paintwork that now adorns the other half of the property.

Poster at Peacocks, Hitchin (22 Sep 2011). Photograph by Steve Hack

Though I’ve never visited Hitchin, my understanding is that it’s rather an upmarket town, with lots of independent shops and cafés and a low number of empty stores.

As Poundland continues to widen its target demographic and approaches a store count of 350 – double the number that existed just three years ago – it’s clear that the chain’s juggernaut of growth shows no sign of slowing down yet.

Former Woolworths (now Poundland), Truro (21 Feb 2011)

Having visited and photographed nearly 150 ex-Woolworths sites in the last three years (including 17 in the last week alone) – 50 of which are yet to feature in the blog – it’s about time I did some catching up.

Earlier in the year I wrote about two of the Woolworths stores in Cornwall that had disappeared long before the retailer’s 2008 collapse: Redruth (store #813), which seemingly closed in the 1980s and is now Superdrug; and Launceston (#812), which became one of the chain’s earliest closures when it shut its doors on 9 June 1973, and has had at least three occupants since. I also mentioned the ex-Big W, just outside Redruth, which lasted only from 2000 to 2005 and was subsequently taken over by Tesco.

Former Woolworths, Launceston (21 Feb 2011)

What has become, however, of the ten Cornish stores that were still trading at the end – six of which I managed to visit back in February?

From the launch of the inaugural UK Woolworths shop on 5 November 1909, Cornwall had to wait more than eighteen years for its first Woolies to arrive: the store in St Austell (#291), which opened its doors in November 1927 and is now Poundland. However, more followed quickly after that, with both Camborne (#304; 24-26 Trelowarren St) and Falmouth (#306; 19-20 Market Street) opening the following year.

Former Woolworths (now Poundstretcher), Camborne (20 Feb 2011)

Regular readers will recognise the distinctive architectural style of the Camborne shop immediately, as it features all the hallmarks of the Woolies 1920s house style that I’ve highlighted many times before. However, rather like the Woolworths store in Llandudno (#269) or the original Redcar Woolies (#275), Camborne’s gained a side extension at some point in time – adding useful space, clearly, but detracting from the frontage’s appealing symmetry.

Less than a year after Woolworths’ collapse, the site was taken over by Poundstretcher. However, like in North Berwick (#804), the retention of the distinctive shopfront and black granite stall riser ensures that a bit of Woolies heritage lives on.

Former Woolworths, Falmouth (19 Feb 2011)

In Falmouth, meanwhile, more of Woolies lives on than the local council and shoppers might have wished: the property is yet to find a new occupant, and its Woolworths signage remains in place.

My friend Stu Wrigley sent me an updated shot from earlier this month (below), but apart from the addition of some hanging baskets little seems to have changed since February. Window displays installed by the town’s Business Improvement District (BID) team last year ensure that the building’s negative visual impact is reduced, but the obvious presence of a prominent, still-empty Woolies – now one of a dwindling number, three years on – is not really a first impression any town would wish to make.

Former Woolworths, Falmouth (3 Sep 2011). Photograph by Stu Wrigley

It’s surprising too, as the property is in a good location, and both Falmouth and the ex-Woolies building have significant charm. Since the 1950s view below, the insertion of a later shopfront and clumsily proportioned fascia have done the Falmouth store few architectural favours, but it remains at its heart a handsome and imposing property, not too dissimilar to the slightly earlier store in Chester-le-Street (#267) that now houses B&M Bargains.

1950s postcard of Falmouth Woolworths

Perhaps Falmouth’s ex-Woolies will have to wait until B&M makes its way to Cornwall – probably some way off given that the retailer has not yet expanded into the West Country.

Former Woolworths (now Poundland), Penzance (20 Feb 2011)

During the 1930s, Cornwall gained another trio of Woolworths stores: in Bodmin (#569; now Iceland), Liskeard (#623; now Superdrug) and Penzance (#651), the last of which I was able to visit. The store, at 106-108 Market Jew Street, is a curious pedimented twist on the usual Woolies look, though its transformation into Poundland – one of the most prolific occupants of ex-Woolworths premises – is less of a surprise. One half of a fourth Cornish Woolies from the late 1930s – in Newquay (#730) – also now hosts a Poundland store, with the remaining portion occupied by the fashion retailer Peacocks.

Former Woolworths (now Poundland), Truro (21 Feb 2011)

The onset of the Second World War – and the resulting ten-year hiatus in Woolworths store openings – meant that no more Cornish stores opened until the 1950s, with the aforementioned Launceston and Redruth quickly followed by Truro (#836).

Here, again, Poundland has taken advantage of the opportunity presented by Woolworths’ demise. It initially took over the whole of the large ex-Woolworths site on a short-term lease, with the intention of taking a smaller unit on a more permanent basis once the property was divided up. Its store now occupies the building’s prime frontage at 13-15 Princes Street (which clearly predates Woolworths’ arrival), while the Lemon Quay side has been taken over by Cotswold Outdoor.

Former Woolworths (now Cotswold Outdoor), Truro (21 Feb 2011)

In St Ives (#863), another expanding outdoor retailer – Mountain Warehouse – has taken over part of the space vacated by Woolworths at 35-37 Fore Street.

Former Woolworths (now Mountain Warehouse), St Ives (20 Feb 2011)

The five-storey property is quite unusual for an ex-Woolworths in that it’s built into a steep hillside with access on two sides; this has allowed it to be divided in half horizontally following Woolies’ closure, but with both the upper and lower units retaining street-level access. While Mountain Warehouse on the second and third floors fronts the busy shopping thoroughfare of Fore Street, the two-storey harbourside unit below houses Pizza Express (still under construction when I visited, but now completed).

Former Woolworths (now Pizza Express), St Ives (20 Feb 2011)

Reduth’s Big W aside, the final Woolworths to open in Cornwall was the store in the attractive town of Helston (#920), in 1956. Located at 31-33 Coinagehall Street, the property was only empty for a few months before being taken over by The Original Factory Shop in July 2009.

Former Woolworths (now The Original Factory Shop), Helston (20 Feb 2011)

So, of the ten Cornish Woolworths stores that closed following Woolworths’ collapse, only the one in Falmouth remains vacant – but with a ground-floor sales area of 6,864 sq ft, the store isn’t so huge that it should be putting off potential occupants.

With many of the takers of Woolies stores elsewhere in the county not yet represented in Falmouth, local traders and shoppers will surely be hoping that Poundland, Poundstretcher or The Original Factory Shop steps in to the breach before long.